Senior Epic Configuration Analyst

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Assist Utilization Management and Long-Term Services and Support in the configuration, testing, and implementation of Epic solutions.

• Configure and uphold Epic workflows, encompassing UM letters, work queues, and routing rules.

• Collect and translate business and clinical requirements into configuration specifications.

• Conduct design sessions for compliant and user-centric workflows.

• Evaluate change requests and propose scalable, standardized configuration solutions.

• Maintain documentation for configurations, testing evidence, and decision records.

• Develop and implement testing systems and support end-to-end validation processes.

• Assist with UAT execution, defect resolution, and business approval workflows.

• Coordinate configuration, testing, defect management, and release activities alongside project teams.

• Aid in go-live readiness, cutover planning, and operational deployment.

• Identify root causes and suggest process or configuration enhancements.

• Collaborate with clinical, operational, and technical stakeholders to provide scalable digital healthcare solutions.

• Support successful go-live preparations, operational stability, and long-term adoption.

⛳️ Requirements

• Epic certification must be obtained within 60 days of completing training.

• Travel may be necessary.

• A minimum of 2 years of experience in healthcare, Medicare, or Medicaid environments.

• At least 1 year of experience in supporting Utilization Management workflows.

• Ability to adjust to shifting priorities while maintaining performance and meeting deadlines in a dynamic environment.

• Experience in data analysis and applying insights to facilitate informed decision-making.

• Strong written and verbal communication skills.

• Capacity to collaborate across cross-functional teams and various organizational levels.

• Preferred: Epic Tapestry Medical Management Certification.

• Preferred: Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link.

• Familiarity and experience with healthcare systems.

• EPIC analyst certification/accreditations related to utilization management.

• Previous experience with electronic health records such as Epic or Cerner.

• Experience in developing digital capabilities.

• Must be open to traveling up to 25% annually.

• Must be willing to travel to Wisconsin 3–5 times within the initial 60 days for required training and certification courses.

• Standard working hours are Monday–Friday, 8:00 a.m.–5:00 p.m. EST or CST.

• Occasional weekend work may be required based on business needs.

• This position does not qualify for work visa sponsorship.

• Home internet service must provide a minimum of 25 Mbps download and 10 Mbps upload speeds.

• Must work from a dedicated space free from ongoing interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Work-from-home arrangement.

• Dedicated workspace and internet requirements for remote work.