Global Logistics Analyst

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Oversee the quoting process for international hardware, software, and service orders within the country.

• Handle incoming quote requests and collect order and shipment information.

• Direct quote requests to the relevant in-country partners or distributors.

• Act as the primary contact for international partners and distributors.

• Foster and maintain partner relationships while addressing any issues that arise.

• Prepare and dispatch quote requests, coordinating with internal account teams, OEMs, and customers.

• Provide updates on status and address any inquiries.

• Track quote requests in relation to turnaround targets and follow up on pending requests.

• Keep precise records of quotes, pricing, partner responses, and case statuses in Salesforce and related tracking systems.

• Identify and rectify discrepancies regarding pricing, tax implications, and customs documentation.

• Implement country-specific tax, import/export, and local partner stipulations.

• Adhere to OEM registration and qualification protocols, including Dell Cross-Border registration.

• Stay informed on global trade regulations and adjust quoting practices accordingly.

• Aid in reviewing global sourcing orders for necessary internal approvals.

⛳️ Requirements

• Proven experience with hazardous materials and lithium battery shipments (IATA/IMDG/DOT).

• Over 3 years in global logistics, international shipping, supply chain operations, or similar analytical roles.

• Comprehensive understanding of U.S. export regulations (EAR, ITAR as applicable), customs documentation, HTS classification, and INCOTERMS.

• Practical experience in tracking international shipments, collaborating with freight forwarders and customs brokers.

• Knowledge of duties, VAT, import/export documentation, and regulatory requirements.

• Experience in supporting various stakeholders within a dynamic operational setting.

• Capability to analyze data, pinpoint issues, and efficiently resolve execution-level challenges.

• Bachelor’s degree or an equivalent mix of education, experience, and/or military service.

• 1-3 years of experience in logistics or the global business sector.

• Familiarity with Salesforce is advantageous.

• Knowledge of Cisco's CCW platform is a plus.

• Ability to thrive in high-pressure situations as a frontline problem-solver.

• Capacity to work independently with minimal supervision.

• Proficiency in Microsoft Office suite, including Word, PowerPoint, Excel, and Outlook.

🏝️ Benefits

• Opportunity to work remotely.

• Preference for candidates in the Eastern Standard Time zone.

• Equal Opportunity Employer.

• Reasonable accommodations available for individuals with disabilities.

• Priority referral consideration for protected veterans.