Senior Epic Application Analyst, Willow Ambulatory

This is a fully remote position, open to applicants in Texas.

📋 Description

• Enhance the operational effectiveness and functionality of Information Systems by leveraging expertise in Epic Applications.

• Perform intermediate to advanced tasks including analysis, design, configuration, building, testing, and implementation of Epic applications and various computer programs and systems.

• Convert user and departmental requirements for the Epic system into effective technical solutions.

• Conduct project evaluations and process walkthroughs that integrate technical, clinical, and business solutions.

• Offer technical expertise and support for Epic, other software applications, and operating systems.

• Utilize information systems theory, processes, and methodologies effectively.

• Champion and uphold standards for technical development, application support, and information management.

• Assist in development projects and tackle complex problem-solving tasks involving Epic and additional applications.

• Participate in rotating after-hours technical support duties.

• Provide continuous Epic support to users.

• Plan, prioritize, and execute projects in alignment with established schedules and deadlines.

• Organize assigned projects and maintain documentation regarding plans, priorities, and timelines.

• Keep the Manager regularly updated on the status of project assignments.

• Contribute to the preparation and delivery of staff training sessions.

• Act as a technical resource on Epic and take on higher-level project responsibilities.

• Serve as a preceptor, mentor, and resource for less experienced team members.

• Carry out other duties as assigned.

⛳️ Requirements

• An associate's degree is preferred.

• Epic Certification is mandatory.

• Four (4) years of progressively responsible experience in large-scale corporate systems development and implementation within Healthcare Information Systems (MIS) or similar experience in system analysis, design, construction, testing, and implementation, or a blend of MIS experience and knowledge of hospital operations is required.

• Industry training and progressively responsible experience demonstrating knowledge and skills in a large, complex corporate Information System.

• Previous experience with Epic or other Health Information Systems is essential.

• Experience in resolving complex issues is necessary.

• Experience in assisting fellow Analysts is required.

• Intermediate to advanced proficiency in Epic application support, development tools, and methodologies.

• Strong analytical skills and technical aptitude are essential.

• Proficient planning and organizational skills are necessary.

• Excellent communication, collaboration, and customer service skills are required.

• A proven track record of growth in leadership abilities is necessary.

• Epic Certification is required.

🏝️ Benefits

• Encourages individual professional growth and development through mandatory and continuing education as well as skills competency.

• Full-time employment.