Senior Enterprise Applications Experience Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Establish the vision and strategy for the integration of AI, machine learning, and automation within Workday, CaptivateIQ, Salesforce, and custom applications.

• Take ownership of and prioritize the multi-quarter roadmap for enterprise platform portfolios.

• Convert business objectives into product requirements, epics, and user stories for cross-functional engineering teams.

• Lead discovery sessions with internal business users in Sales Operations, Accounting, Legal, and Compliance.

• Identify challenges, map operational journeys, and prioritize features for workflow efficiency.

• Collaborate with executive stakeholders across Finance, Legal, and GTM to clarify technical trade-offs, align roadmaps, and obtain buy-in.

• Act as the product authority in backlog grooming, sprint planning, user acceptance testing, and release management.

• Work with enablement teams to enhance product adoption, feature updates, and enterprise change management.

• Define and monitor product success metrics, user adoption rates, operational cycle times, and business ROI.

⛳️ Requirements

• Over 5 years of experience leading digital product initiatives, enhancing enterprise platforms, or managing technical experience.

• Background as an Internal Product Manager or Technical Product Owner.

• Demonstrated experience managing the entire product lifecycle for enterprise applications like Workday, Workday Adaptive, CaptivateIQ, Salesforce, or proprietary internal software.

• Proven track record in driving AI/ML or intelligent automation initiatives.

• Strong expertise in Agile/Scrum product delivery, encompassing Jira, Confluence, SDLC, backlog prioritization, PRD creation, story mapping, and sprint execution.

• Skills in stakeholder management, including negotiating trade-offs, managing scope, and influencing senior cross-functional leaders without direct authority.

• Experience in defining user journeys, establishing product telemetry/KPIs, and ensuring robust feature adoption.

• BS/BA degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.

• Product or Agile certifications such as CSPO, Pragmatic Institute, or SAFe POPM are advantageous.

🏝️ Benefits

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years.

• Annual bonus for non-sales roles, based on individual and company performance.

• Competitive compensation and benefits.