Senior Engagement Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Comprehend customers’ application and dataset portfolios, along with their IT and business priorities, to create digital transformation strategies that incorporate MongoDB technologies.

• Convert customer use cases, challenges, and requirements into well-defined projects and statements of work.

• Collaborate with sales teams to formulate account strategies and plans aimed at promoting MongoDB adoption, growth, and utilization.

• Lead deals and technical scoping from the initial stage to completion.

• Oversee the Professional Services pipeline for regional bookings and revenue projections.

• Communicate the business value of Professional Services while addressing delivery challenges, strategies, approaches, and potential risks.

• Create standardized assets including estimates, proposals, statements of work, templates, tools, and case studies.

• Facilitate the transition of agreed project scope and customer expectations to the delivery teams.

• Provide mentorship to team members and share best practices.

• Respond appropriately in group environments.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Mathematics, Engineering, or equivalent professional experience.

• A minimum of 5 years of experience in selling Professional Services and/or technology solutions within an enterprise software company.

• Background as an architect, consultant, project manager, or Professional Services manager.

• Experience in positioning and selling professional services internally.

• Proven track record of carrying a quota for Professional Services bookings.

• General understanding of databases (e.g., RDBMS, SQL, NoSQL).

• Familiarity with the software development lifecycle and associated methodologies (e.g., Agile, Waterfall).

• Knowledge of software architecture, including both cloud and on-premise technologies (e.g., AWS, GCP, Kubernetes, Openshift).

• Capability to collaborate within a larger account team to develop and implement complex account strategies and sales initiatives.

• Proficiency in scoping and estimating projects.

• Strong presentation abilities for intricate service solutions.

• Willingness to travel for key engagements and team offsites.

🏝️ Benefits

• Fertility assistance.

• Generous parental leave policy.

• Employee affinity groups.

• Necessary disability accommodations during the application and interview process.