Senior E-Billing Assistant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the primary contact for Ebilling inquiries from the Billing team, delivering operational assistance and daily troubleshooting.

• Collaborate closely with the Billing Supervisor and provide coverage during absences by overseeing Ebilling workloads, assigning tasks, ensuring deadlines are achieved, and conducting one-on-one meetings with Billing Administrators.

• Aid in onboarding clients to Ebilling platforms, guaranteeing precise setup and adherence to client specifications.

• Track Ebilling rejections, errors, and resubmissions, addressing issues when possible or escalating as necessary.

• Advocate for right-first-time processing and ongoing improvement within the billing team.

• Recognize opportunities for process enhancement.

• Offer support and training to team members, assisting in their development and boosting their confidence.

• Foster strong relationships with internal stakeholders to ensure seamless billing delivery.

• Maintain hands-on responsibilities for Ebilling and billing while providing enhanced oversight, accountability, and daily leadership.

⛳️ Requirements

• Minimum of 2 years of experience with various Ebilling portals and LEDES formats.

• Comprehensive knowledge of the Ebilling lifecycle from submission to approval.

• Exceptional attention to detail with the ability to identify and rectify data-related issues.

• Dedication to compliant, right-first-time submissions and billing practices.

• Strong interpersonal and communication abilities.

• Confidence in providing guidance to team members.

• Familiarity with Elite 3E and Excel.

• Proactive and self-driven work ethic.

• Capability to perform effectively under pressure.

🏝️ Benefits

• High levels of flexibility and an excellent work-life balance.

• A comprehensive remuneration package that includes private medical insurance, income protection insurance, and discounted gym memberships.

• Opportunities for growth and advancement, including professional funding.

• Participation in both in-person and remote social events.

• Chance to engage in a variety of Environmental, Social, and Governance (ESG) activities.

• A diverse, inclusive, and authentic workplace.