Senior E-Billing Assistant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the primary contact for Ebilling inquiries from the Billing team, delivering operational assistance and daily troubleshooting.

• Collaborate closely with the Billing Supervisor, providing coverage during absences by overseeing Ebilling workloads, allocating tasks, ensuring deadlines are met, and conducting one-on-one sessions with Billing Administrators.

• Support the onboarding process for clients onto Ebilling platforms, ensuring precise setup and adherence to client specifications.

• Oversee Ebilling rejections, errors, and resubmissions, resolving issues when feasible or escalating them as necessary.

• Advocate for right-first-time methods and ongoing improvement within the billing team.

• Spot opportunities for process improvements.

• Offer support and training to team members, fostering their development and boosting their confidence.

• Cultivate strong relationships with internal stakeholders to facilitate seamless billing delivery.

• Maintain active Ebilling and billing responsibilities while enhancing oversight and providing day-to-day leadership.

⛳️ Requirements

• Minimum of 2 years' experience with various Ebilling portals and LEDES formats.

• Solid understanding of the Ebilling lifecycle from upload to approval.

• Exceptional attention to detail and the capability to identify and resolve data issues.

• Dedication to compliant, right-first-time submissions and billing processes.

• Strong interpersonal and communication skills, with the confidence to guide team members.

• Experience with Elite 3E and Excel.

• Proactive, self-driven, and able to perform effectively under pressure.

🏝️ Benefits

• High levels of flexibility and an excellent work-life balance.

• A comprehensive remuneration package, including private medical insurance, income protection insurance, and discounted gym membership.

• Opportunities for growth and advancement, including professional funding.

• In-person and remote social events.

• Chance to participate in a variety of Environmental, Social, and Governance (ESG) initiatives.

• A diverse, inclusive, and authentic workplace.