Senior Domain Architect, Data Management – French Preferred

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with clients to comprehend their business requirements, data needs, and expected outcomes using Workiva solutions.

• Work alongside the pre-sales team to facilitate the transition from sales to implementation services and beyond.

• Interact with Solution Architects and Customer Success teams throughout the onboarding and implementation phases.

• Assess customer needs and propose the most effective use of Workiva’s Data Management Suite.

• Outline tasks, contribute to project plans, and track the progress of consulting project delivery.

• Evaluate and establish data integration workflows between client systems and the Workiva platform.

• Review and create data queries and reporting solutions, guiding stakeholders on best practices.

• Conduct knowledge-sharing sessions for customer and partner application owners.

• Review and draft documentation for deployed solutions, configurations, and best practices.

• Relay customer and partner feedback to Product Development and Product Management teams.

• Enhance product adoption, ensure customer satisfaction, and promote overall customer health.

• Identify expected outcomes and illustrate the value achieved by customers and partners.

• Document data management features and functionalities for both internal and external use.

• Monitor customer and partner environments while staying updated on the Workiva product roadmap.

⛳️ Requirements

• Bachelor’s Degree in a technical discipline, ideally in Computer Science, Computer Engineering, Information Technology, or a related field.

• Over 6 years of relevant experience in customer-facing positions.

• Bilingual proficiency in French or Spanish at a Native/Executive level.

• Proficiency in Python for scripting and automation purposes.

• Experience in integrating or managing SaaS applications and enterprise systems.

• Familiarity with complex, regulated data structures and compliance requirements.

• Knowledge of ERP, EPM, and enterprise data/analytics platforms.

• Basic understanding of cloud platforms and contemporary data architectures.

• Experience with tools like Informatica, SSIS, Boomi, MuleSoft, or Workato.

• Strong grasp of REST and SOAP APIs, as well as JSON/XML and scripting-based API execution.

• Understanding of data engineering, data warehousing, ETL processes, and SQL query development.

• Excellent problem-solving and technical diagnostic abilities.

• Capability to manage priorities independently.

• Outstanding written and verbal communication skills, including the ability to deliver executive-level presentations.

• Ability to build trust, influence stakeholders, and promote cross-functional collaboration.

• Proven dedication to customer success and long-term value generation.

• Reliable internet access when working remotely.

🏝️ Benefits

• Opportunity to work remotely from any location within the employee’s country of employment.

• Flexible option to choose between working in an office or remotely.

• 15% travel for internal meetings.

• Reasonable accommodations available for applicants with disabilities.

• Comprehensive security and privacy training customized to employees’ roles.