Senior District Manager, Mobile Mortgage Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and mentor a team of specialized sales professionals.

• Recruit, select, retain, and develop Specialists.

• Cultivate new business and establish vital customer, branch banking, and partnership relationships.

• Provide and reinforce sales training while conducting joint field calls.

• Secure and negotiate mutually beneficial, customer-centric relationships.

• Serve clients effectively while meeting bank goals and objectives.

• Formulate and implement sales strategies to achieve business objectives and sales targets.

• Plan and execute business development initiatives, assess results, and refine tactics.

• Guide employees in identifying customer product and service needs while delivering sales and advisory strategies.

• Identify and cultivate relationships and referral sources to create demand for products and services.

• Ensure operational excellence, transaction accuracy, due diligence, and adherence to policies.

• Monitor emerging issues, trends, regulatory requirements, risks, governance, and controls.

• Lead or participate in cross-functional and enterprise-wide initiatives.

• Facilitate and implement remediation plans for performance, risk, and governance challenges.

• Foster an inclusive, engaged, diverse, and high-performance team culture.

• Set team objectives, provide continuous feedback and coaching, and conduct Quarterly Check-Ins.

• Manage employees in accordance with human resources policies and guidelines.

• Identify and resolve customer issues effectively.

• Report directly to the AVP.

⛳️ Requirements

• Undergraduate degree or community college diploma is preferred.

• A minimum of 3-5 years of experience in People Management.

• Knowledge of Real Estate Secured Lending (RESL) products.

• Comprehensive and advanced understanding of products/services and major competitors.

• Profound understanding of the business, competitive landscape, and economic/market factors.

• Familiarity with business and technical principles that underpin product and service design and delivery.

• Knowledge of relevant bank operating policies, procedures, regulatory requirements, and industry Codes of Conduct.

• Ability to identify, mitigate, report, and escalate risk-related issues.

• Capability to ensure compliance with internal and external requirements and controls/processes.

• Proficiency in leading business development, customer relationship management, and sales advisory activities.

• Ability to operate with minimal management oversight and supervision.

🏝️ Benefits

• Commission-based earnings in addition to base salary.

• Health and well-being benefits.

• Savings and retirement programs.

• Paid time off.

• Banking benefits and discounts.

• Career development opportunities.

• Reward and recognition programs.

• Regular discussions on career development and performance.

• Access to an online learning platform.

• Mentoring programs.

• Comprehensive training and onboarding sessions.

• Accessibility accommodations available during the interview process.