Senior Director, Transactions Management

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Establish the vision and strategic direction for the North/South America account plan.

• Create multi-year transaction roadmaps that anticipate real estate requirements.

• Develop frameworks for prioritization, criteria for deal pursuit, and timelines for execution.

• Conduct financial analyses on transaction options, including lease-vs-buy assessments and optimization of terms.

• Construct business cases that incorporate occupancy costs, benchmarking data, and risk factors.

• Act as the primary point of contact for Transaction Management service delivery and related escalations.

• Translate client needs and transaction strategies into actionable goals.

• Oversee the contractual obligations of Transaction Management.

• Manage relationships with key client stakeholders.

• Formulate and execute the account business plan.

• Align team objectives with the client's business drivers.

• Attract, recruit, and retain talent while providing coaching and constructive feedback.

• Personally engage in high-priority or complex transactions as a player-coach.

• Take ownership of financial targets for the account, including revenue, expenses, and debtors.

• Design strategies for growth and identify opportunities for cross-selling JLL products.

• Monitor fee collection and manage accounts receivable.

• Ensure compliance with contracts and achievement of KPIs and service levels.

• Manage change control processes and oversee account governance.

• Supervise delivery resources, recruitment efforts, and performance evaluations.

• Oversee the professional development and succession planning of direct reports.

• Promote the adoption of technology systems and reporting mechanisms.

• Develop and maintain Standard Operating Procedures (SOPs).

• Ensure consistency in governance, reporting, and systems across North and South America.

• Prepare Quarterly Business Reviews (QBRs) and support the Lease Administration and PDS teams.

⛳️ Requirements

• Over 10 years of experience in Transaction Management or Corporate Leasing.

• Proven track record in building portfolio strategies and multi-year transaction roadmaps; experience with upstream planning is a plus.

• Experience managing multi-country account structures throughout North and South America.

• Strong skills in financial modeling, including lease-vs-buy analysis and business case creation.

• Experience in fast-paced, technology-driven, or high-growth client environments is preferred.

• Tertiary qualifications in Real Estate and/or Finance are advantageous.

• Comfortable with managing account Profit and Loss statements.

• In-depth understanding of JLL's Transaction Management process and its implications for service delivery (SOW).

• Agility and comfort operating at the pace expected in a technology client environment.

• Strategic thinker with the ability to execute hands-on across a multi-region, integrated account.

• Ability to navigate ambiguity and effectively solve complex problems.

• Capacity to connect technical matters with their financial, risk, and operational implications.

• Exceptional client relationship management skills; comfortable addressing challenging issues.

• Strong communicator with an executive presence.

• Able to work independently across time zones and regions while remaining an effective team player.

• Must have authorization to work in the United States without sponsorship.

• Visa sponsorship is not available.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive Medical, Dental, and Vision Care coverage.

• Paid parental leave at 100% of salary.

• Paid Time Off and recognized Company Holidays.

• Early access to earned wages through Daily Pay.

• Supportive work culture and a comprehensive benefits package prioritizing mental, physical, and emotional well-being.

• Reasonable accommodations for individuals with disabilities.