Senior Director, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the AMER SVP to develop and implement the regional sales strategy.

• Take ownership of business predictability and the operational plan supporting financial objectives.

• Manage the AMER Annual Operating Plan (AOP).

• Create and execute go-to-market (GTM) frameworks, including territory configuration, headcount optimization, booking goals, and regional pricing/discounting strategies.

• Oversee the AMER forecasting process and deliver executive-level insights on pipeline viability, risk management, and the narrative behind the metrics.

• Build, mentor, and lead a high-performing AMER Operations team.

• Recruit, develop, and oversee the regional Revenue Operations team.

• Establish and facilitate Quarterly Business Reviews (QBRs), weekly forecasts, and pipeline evaluations.

• Define key performance indicators (KPIs) and ensure leadership alignment on corrective measures.

• Identify systemic obstacles and implement performance enhancement strategies in collaboration with Sales leadership.

• Represent AMER in Global Revenue Operations, influencing global systems and process strategies.

• Promote the utilization of AI tools for forecasting, pipeline analysis, sales representative productivity, and territory design.

⛳️ Requirements

• Over 12 years of experience in Revenue/Sales Operations.

• Extensive background as the Head of AMER Operations or a similar regional/segment Revenue Operations leader in a rapidly growing SaaS environment.

• Profound knowledge of enterprise sales models, multi-channel distribution, and intricate financial modeling.

• Demonstrated capability to influence at the SVP and EVP levels and collaborate with Sales leadership.

• Expert understanding of the Revenue Operations technology stack, including SFDC and Clari/Gong.

• Capacity to shift from strategic planning to deal execution and system troubleshooting.

• Bachelor’s degree in a business or technology field.

• Previous direct management experience is advantageous.

• MBA or comparable executive experience is preferred.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Employee Stock Purchase Plan (ESPP).

• Flexible time off.

• Paid company holidays and sick leave.

• Gender-neutral parental leave.

• Grandparent leave.

• Medical, dental, and vision insurance.

• 401(k) retirement plan with company matching.

• Life and disability insurance.

• Health and dependent care Flexible Spending Account (FSA).

• Voluntary benefits (hospital, accident, critical illness).

• Employee Assistance Program (EAP).

• ARAG pre-paid legal services.

• Nationwide pet insurance.

• Cancer Care program.

• Global business travel medical insurance.

• Home office allowance.

• Mobile phone reimbursement.

• Wellness coaching.

• Wellness/gym reimbursement.

• Fertility assistance coverage.

• Adoption and surrogacy reimbursement.