Senior Director, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate as a strategic advisor to the CRO on both annual and quarterly revenue strategies, which include bookings objectives, headcount and capacity models, territory and segmentation frameworks, and quota establishment.

• Maintain the integrity of revenue forecasting by developing and upholding forecasting methodologies, facilitating forecast discussions and schedules, and identifying and addressing discrepancies.

• Create executive-level reports that encompass pipeline status, bookings, funnel conversion rates, productivity metrics, and forecast precision.

• Identify potential risks such as funnel deficiencies, representative underperformance, pricing challenges, and indicators of loss.

• Present business outcomes and significant trends to the leadership team.

• Supervise the functions of Sales Operations, Marketing/SDR Operations, and Sales Enablement.

• Direct operational rhythms and standardized processes across the various functional areas under the CRO.

• Manage the entire marketing, SDR, and Sales funnel.

• Oversee the onboarding process and ongoing learning pathways for SDRs, AEs, SEs, and leadership roles.

• Scale operational infrastructure in alignment with revenue expansion.

• Build, lead, and nurture a Revenue Operations team that encompasses Sales Ops, Marketing Ops, SDR/Pipeline Ops, and Sales Enablement.

• Steer the complete revenue technology stack with a focus on AI integration.

• Standardize and govern workflows from lead generation to opportunity creation, closing, and renewal/expansion.

• Ensure data accuracy and consistent terminology across Sales, Marketing, and Finance.

• Develop real-time KPI monitoring, dashboards, scorecards, and standardized reporting systems.

⛳️ Requirements

• Over 10 years of experience in Revenue Operations or Sales/CS Operations.

• A minimum of 4 years in a senior leadership position overseeing a multi-functional operations organization.

• Deep understanding of go-to-market (GTM) strategies and client-facing SaaS models.

• Proven experience in translating GTM strategies into system and process specifications.

• Ability to implement impactful system and process specifications effectively.

• Strong inclination toward proactive action.

• Comfortable working in ambiguous situations.

• Exceptional analytical and decision-making capabilities.

• Demonstrated experience in utilizing GTM technologies and sales tools.

• Familiarity with Salesforce, Snowflake, Omni, Claude, ChatGPT, Clari, Outreach, and Marketo.

• Outstanding written and verbal communication skills.

• Experience serving as a strategic business partner.

• Proven track record of building and managing a team.

• Bachelor’s degree or equivalent professional experience.

• Authorized to work legally in the United States.

🏝️ Benefits

• Competitive Salary

• Medical, Vision & Dental Benefits

• 401k

• Stock Options

• HSA Contribution

• Learning Stipend

• Flexible PTO Policy

• Quarterly company ME (mental escape) days

• Generous Parental Leave policy

• Home Office Stipend

• Mobile Phone Reimbursement

• Home Internet Reimbursement for Remote Employees

• Anniversary & Milestone Celebrations

• Bonus plan

• Equity

• Benefits