RevOps Automation Specialist

This is a fully remote position, open to applicants in Washington.

📋 Description

• Act as the primary RevOps/automation contact for a range of B2B SaaS clients.

• Participate in regular client calls and oversee daily operations.

• Design and configure HubSpot architectures, encompassing lifecycle stages, lead definitions, routing, pipelines, properties, segmentation, and automation.

• Construct, configure, and enhance HubSpot portals across Marketing, Sales, Service, and Ops Hubs.

• Develop intricate workflows and automations for marketing, sales, and customer success teams.

• Review client GTM systems to pinpoint quick wins, structural enhancements, and long-term priorities.

• Implement and sustain integrations throughout the GTM stack.

• Provide support for HubSpot ↔ Salesforce integrations, including field mapping, sync rules, deduplication, object ownership, troubleshooting, and monitoring.

• Design and uphold SLA frameworks within HubSpot.

• Manage data hygiene, enrichment workflows, naming conventions, database structure, validation, and automated cleanup processes.

• Create dashboards that track pipeline velocity, conversion rates, campaign performance, and other key performance indicators.

• Identify ways to leverage AI for enhancing GTM workflows.

• Translate client objectives and CMO-level strategies into actionable automation.

• Clearly articulate technical decisions to non-technical stakeholders.

• Resolve sync errors, duplicate data, malfunctioning workflows, routing issues, and CRM inconsistencies.

• Educate clients and team members on the systems developed.

• Document processes and contribute reusable workflows, templates, playbooks, and build standards.

• Share insights on new tools, AI workflows, and RevOps best practices with the Kalungi team.

• Collaborate with fractional CMOs and marketing specialists to enhance broader GTM strategies.

• Deliver consistent, high-quality work and communicate any changes to timelines, scope, or technical limitations.

• Report to the RevOps Lead and work closely with fractional CMOs and client delivery teams.

• Complete an introductory video, interviews, and a HubSpot Portal Audit technical exercise as part of the interview process.

⛳️ Requirements

• A minimum of 4 years of experience in RevOps, marketing operations, CRM administration, GTM systems, or a related role, preferably in support of B2B SaaS companies.

• Extensive, hands-on experience with HubSpot across the Marketing Hub and Sales Hub; experience with Ops Hub is strongly preferred.

• Proven experience in designing or significantly restructuring HubSpot portals.

• Strong grasp of lifecycle stages, lead routing, lead scoring, pipelines, workflows, properties, segmentation, and CRM data hygiene.

• Experience in creating complex automations using HubSpot and platforms such as Zapier, Make, n8n, or similar tools.

• Solid understanding of CRM database structures and scalable data management practices.

• Experience in integrating HubSpot with other GTM systems and resolving sync and data-related issues.

• Strong analytical skills and the ability to generate decision-useful reports.

• Confidence in client-facing situations, including presenting work and explaining technical decisions in straightforward language.

• Commercial awareness of the role RevOps plays in marketing, sales, customer success, pipeline, and revenue generation.

• Ability to train non-technical users and produce clear documentation.

• Familiarity with AI and its application in RevOps workflows.

• Reliability, ownership mentality, a builder mindset, attention to detail, curiosity, humility, and a commitment to continuous improvement.

• HubSpot Marketing, Sales, or Ops Hub certifications are preferred.

• Experience in architecting or maintaining HubSpot ↔ Salesforce integrations is preferred.

• Salesforce administration experience is preferred.

• Familiarity with Clay, newer CRMs, APIs, webhooks, HubSpot custom code actions, or HubSpot CLI is preferred.

• Ability to work with basic JavaScript or SQL is preferred.

• Experience in deploying AI-driven GTM automations is preferred.

• Knowledge of GDPR/CCPA and CRM consent/data retention practices is preferred.

• Experience with attribution and advanced GTM reporting is preferred.

• Experience working in an agency, consultancy, or multi-client environment is preferred.

• A curious technical mindset, comfortable collaborating with developers, and capable of understanding and troubleshooting responsible systems.

• Applicants must submit a video introduction to proceed further in the selection process.

🏝️ Benefits

• Competitive salary.

• Fully remote work environment.

• Opportunity to collaborate directly with B2B SaaS marketing and GTM leaders.

• Exposure to a diverse range of RevOps challenges across several SaaS companies.

• A team that prioritizes learning, ownership, and ongoing improvement.

• The chance to help shape the operations of a modern B2B SaaS marketing agency in the AI era.