Senior Director, QSR Customer Leadership

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Oversee the implementation of enterprise growth strategies within the designated Field Office.

• Develop annual and multi-year plans that drive impact on volume, market share, and profitability.

• Collaborate with BU Presidents, Field Office Leadership, and Agency Partners.

• Participate in critical customer meetings alongside BU leadership.

• Promote proactive pre-selling initiatives and strategic influence.

• Recognize, expand, and disseminate best practices that drive volume across different regions.

• Act as a reliable senior advisor to Corporate and Franchisee leadership.

• Establish C-suite connections grounded in customer strategy, economic understanding, and decision-making processes.

• Partner in the creation and execution of annual and long-term joint business plans for both Business Units and Field Offices.

• Create stakeholder communication and influencing strategies.

• Design and implement large-scale, profitable growth solutions utilizing category management, pricing strategies, mix optimization, and RGM.

• Maintain a balance between immediate performance and long-term value via ROI-focused decision-making.

• Lead transformational change across the customer ecosystem.

• Adjust strategies based on consumer trends, operational limitations, market dynamics, and customer priorities.

• Encourage collaboration among internal stakeholders and cultivate high-performance organizational cultures.

⛳️ Requirements

• At least 8 years of experience in B2B sales, managing C-suite relationships, commercialization, or customer/consumer sales.

• Must reside in Richmond, VA or Baltimore, MD.

• Willingness to travel approximately 50%-75% of the time.

• Proven expertise in strategic selling, financial insight, RGM, and account management.

• Preference for candidates with experience in food service franchise and/or multi-unit customer systems.

• A Bachelor's degree is required; an MBA is preferred.

• Must be currently authorized to work full-time in the United States.

• Must not require sponsorship from The Coca-Cola Company to work legally in the United States.

• Demonstrated capability in leveraging category management and RGM for profitable, long-term growth.

• Strong history of commercializing consumer-relevant, large-scale initiatives.

• Experience in influencing within complex, interconnected environments.

• Exceptional analytical and problem-solving skills.

🏝️ Benefits

• Annual incentive reference value of 30%.

• Comprehensive medical, financial, and/or additional benefits.

• Relocation assistance provided.