Senior Director, Microsoft 365 Platforms – Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the global Microsoft 365 strategy, roadmap, priorities, lifecycle, investment recommendations, product-management model, demand intake, and the introduction of new capabilities.

• Define performance metrics and benchmarks, secure consensus on objectives, and achieve established targets.

• Oversee tenant architecture, engineering standards, configuration, automation, resilience, management of technical debt, service health, operational readiness, and significant platform escalations.

• Collaborate with Service Delivery and Tier 1 support teams to develop operating and support models, escalation pathways, service performance management, and continuous improvement initiatives.

• Provide strategic guidance on when to utilize Microsoft 365 or alternative BeOne platforms.

• Work closely with Cyber Security, Privacy, Information Governance, Quality, Legal, Compliance, Identity, and Enterprise Architecture to establish Microsoft 365 controls and operational practices.

• Position Microsoft 365 as a governed element within BeOne’s enterprise integration and data ecosystem.

• Guide integrations using Microsoft Graph APIs and associated Microsoft 365 services.

• Direct the Microsoft 365 components of global domain migrations, tenant and platform modernization, and significant collaboration transitions.

• Manage the readiness, configuration, licensing, usage reporting, service health, and technical enablement of the Microsoft 365 Copilot platform.

• Collaborate on responsible Copilot adoption, prioritizing use cases, and measuring value.

• Oversee Microsoft 365 relationship and partner governance, including licensing strategies, utilization optimization, commercial assessment, partner performance, and total cost of ownership.

• Lead a globally distributed team as well as strategic partner resources.

• Establish accountability and decision-making authority across product ownership, engineering, governance, and operations.

• Enhance technical and leadership capabilities through coaching, performance management, succession planning, and talent development.

• Foster partnerships across regions and functions while promoting enterprise standards and consistent global practices.

⛳️ Requirements

• BS Degree.

• Over 12 years of progressive experience in enterprise technology, particularly with Microsoft technologies, digital workplace solutions, enterprise platforms, or related fields.

• Proven leadership of global teams and accountability for an enterprise-scale Microsoft 365 environment.

• Demonstrated success in establishing or enhancing product and platform ownership, governance, engineering, service management, and support practices for Microsoft 365 within a complex global organization.

• Strong understanding of Microsoft 365 architecture and services.

• Technical expertise to guide platform strategy, architecture, engineering, operational decisions, and Microsoft Graph API-enabled integrations at an enterprise level.

• Ability to assess business needs and recommend Microsoft 365 or alternative enterprise platforms based on suitability, security, scalability, supportability, integration, and total cost of ownership.

• Experience collaborating with Service Delivery, Tier 1 support, Data & Analytics, Enterprise Architecture, and Security teams.

• Proven experience in leading platform modernization, domain or tenant migrations, and complex enterprise transformations.

• Familiarity with Microsoft licensing, utilization optimization, vendor governance, investment planning, and management of total cost of ownership.

• Established capability to lead and influence global teams, senior stakeholders, business functions, and technology organizations.

• Strong executive communication and decision-making abilities.

• Experience in highly regulated sectors such as pharmaceuticals, biotechnology, life sciences, or healthcare is strongly preferred.

• Willingness to travel domestically and internationally as business needs arise.

🏝️ Benefits

• Eligibility for an annual bonus plan for non-commercial roles.

• Eligibility for an incentive compensation plan for commercial roles.

• Discretionary equity awards.

• Employee Stock Purchase Plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• FSA/HSA options.

• Life insurance coverage.

• Paid Time Off.

• Wellness program.