Senior Director, Life Sciences Product Liaison

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Develop, pilot, and scale AI-driven implementation playbooks and automation tools for transforming data and processes.

• Establish standardized methodologies utilizing generative AI platforms to minimize manual effort in complex system integrations.

• Assess and enhance implementation tools based on feedback from field deployments.

• Create reusable implementation assets, reference architectures, and educational modules.

• Act as the primary subject matter expert linking product engineering, field consultants, and customer implementation teams.

• Design and conduct technical enablement workshops and field guides.

• Facilitate technical discovery sessions to identify requirements and integration needs for Life Sciences use cases.

• Collaborate with Product Management to prioritize feature enhancements informed by implementation trends and customer requirements.

• Publish solution blueprints and best practices for configuration.

• Develop and implement accelerators and process improvements to enhance customer time-to-value.

• Lead enablement sessions both internally and externally.

• Enhance global Solution Design implementation assessment scores and contribute to the growth of the Life Sciences portfolio.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field, or equivalent practical experience.

• Over 10 years of software implementation and integration experience in the Life Sciences industry.

• Specialized expertise in designing and implementing Veeva Vault CRM solutions.

• Proven track record of developing scalable implementation methodologies, best practices, and technical tools that enhance project outcomes.

• Practical experience with AI platforms such as Claude, ChatGPT, or Cursor for developing software implementation tools, scripts, or operational accelerators.

• Experience in managing, collaborating with, or leading offshore software development teams.

• Familiarity with the Salesforce platform and its broader integration ecosystem.

🏝️ Benefits

• Time off programs.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life insurance.

• Disability insurance.

• 401(k).

• Employee stock purchasing program.

• Incentive compensation, where applicable.

• Equity, where applicable.