Senior Director – Experience Design

This is a fully remote position, open to applicants in California, +6 more states.

📋 Description

• Define the comprehensive experience for Ammortal, from the initial impression to the moment a guest exits the Chamber.

• Convert the vision for the experience into guiding principles, priorities, and a design roadmap in collaboration with Product and Engineering.

• Oversee the design of interfaces utilized with the Chamber, which includes on-Chamber controls, kiosks, in-session guidance, applications, and tools for both partners and guests.

• Develop and manage a cohesive design system that encompasses the Chamber, software, and ammortal.com.

• Collaborate with Marketing and other departments to ensure a unified brand, product, and session-room experience.

• Lead, nurture, and mentor the internal design team, focusing on interaction design.

• Guide external design partners and agencies by providing clear briefs and maintaining quality standards.

• Establish a research practice that engages guests, partners, and staff in significant product decisions.

• Set up design reviews, specifications, and standards that translate design intent into high-quality deliverables.

• Report to the Chief Product Officer and work closely with Engineering, Marketing, Customer Experience, and Operations.

• Stay actively involved in strategy, design, prototyping, critiques, interface details, and the creation of physical prototypes.

⛳️ Requirements

• Proficiency in Figma, including management of shared libraries and design systems.

• Experience with interactive prototyping tools (such as ProtoPie, Framer, or similar).

• Knowledge of design-to-engineering handoff and specification methodologies.

• Familiarity with qualitative and usability research techniques.

• A minimum of 12 years in product, interaction, or experience design, with at least 5 years in a leadership role for design teams.

• A portfolio showcasing shipped work that includes both hardware and software, as well as physical and digital experiences.

• Proven experience in building and scaling a design system across various products or platforms.

• A successful track record of leading in-house designers and collaborating with external partners or agencies.

• Experience working closely with branding and marketing teams.

• A genuine interest in wellness and understanding how people feel, not just how they interact digitally.

• Preferred: experience in touchscreen, embedded, or HMI interface design.

• Preferred: familiarity with voice, audio, or lighting as interface elements.

• Preferred: expertise in motion design.

• Preferred: knowledge of web platforms such as Webflow or Shopify.

• Preferred: experience with AI-assisted design and research tools.

• Preferred: proficiency in Linear and Notion.

• Nice to have: background in consumer hardware, wellness, health technology, or hospitality.

• Nice to have: experience in industrial design or physical product development.

• Nice to have: experience in designing immersive or sensory environments (light, sound, space).

• Nice to have: experience in designing operator tools such as staff consoles or business dashboards.

• Nice to have: experience in scaling a design team through Series A and beyond.

🏝️ Benefits

• Equity: 25,000 options vesting over 4 years with a 1-year cliff.

• 80% coverage for health, dental, and vision insurance.

• Remote work opportunities available (US).

• Occasional travel to the studio located in Mars Hill, NC.