Senior Director, Commercial Learning and Development, Onboarding

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Develop and implement the commercial training strategy for an initial product launch across all commercial departments.

• Create foundational onboarding programs tailored for medical affairs, sales, marketing, market access, home office, and field operations.

• Collaborate with HR to incorporate best practices into the Corporate Onboarding Program.

• Design and deliver launch training curriculum that encompasses disease state, product knowledge, competitive landscape, and objection management.

• Oversee the creation of training resources, tools, and job aids in conjunction with Medical, Regulatory, Legal, and Commercial stakeholders.

• Organize and carry out live training events such as national sales meetings, launch gatherings, and field rides.

• Select and oversee external vendors responsible for content creation, training platforms, and Learning Management Systems (LMS).

• Define training metrics, evaluate program effectiveness, and promote continuous enhancement.

• Ensure adherence to relevant policies, including promotional reviews and training documentation.

• Act as the primary contact for commercial training requirements throughout the organization.

• Establish a training framework, including LMS and certification processes, to facilitate post-launch scaling.

• Recruit, manage, and develop the Learning & Development (L&D) team.

• Lead a matrixed training team, providing dotted-line oversight to field marketing managers, commercial operations, and other functional representatives.

• Offer operational support and apply adult learning best practices to Medical Affairs.

• Create and implement training curriculum for Physician Speaker Programs and Patient Advocacy initiatives.

⛳️ Requirements

• A minimum of 10 years in biotech/pharma commercial training or related roles is required.

• Strong preference for candidates with pre-launch experience.

• Demonstrated ability to develop training programs from the ground up in a dynamic, startup environment.

• Exceptional experience in vendor procurement and management.

• In-depth knowledge of adult learning principles and measures of training effectiveness.

• Strong project management and communication skills are essential.

• Willingness to travel as necessary, up to approximately 35% of the time.

• Previous leadership experience is required.

• Proven ability to establish credibility with sales, marketing, market access, Medical Affairs professionals, and healthcare provider customers.

• Experience and/or expertise in Training & Development roles within highly clinical/scientifically-driven teams and innovative environments.

🏝️ Benefits

• Annual discretionary bonus.

• Long-term incentive opportunities.

• 401(K) plan with employer contributions.

• Comprehensive health care and insurance benefits for employees and their families.

• Paid holidays.

• Vacation time.

• Sick leave.

• Opportunities for professional development.