Senior Director, Commercial Data & Analytics

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee client performance in relation to success metrics while identifying trends, risks, and opportunities.

• Deliver findings to clients and spearhead analytics contributions for Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), and executive updates.

• Convert complex data into tailored narratives that align with client brand goals.

• Create visual narratives for Client Services, Sales, and external stakeholders.

• Drive strategic initiatives, analyses, and maintain client relationships.

• Define and lead intricate, ambiguous analyses in collaboration with cross-functional stakeholders.

• Act as a representative for the Data & Analytics team in client meetings and cross-functional gatherings.

• Collaborate with Client Services, Sales, Product, Operations, Customer Success, and Data Engineering teams.

• Assist with renewals, expansions, client engagement, and business development through data-driven insights.

• Develop presentations and insight summaries for senior stakeholders.

• Oversee and mentor analysts, providing guidance, feedback, and support for career growth.

• Evaluate analytical work for logical consistency, methodology, accuracy, and quality of communication.

• Manage competing priorities, uphold delivery timelines, and promote continuous improvement.

⛳️ Requirements

• At least 5 years of relevant experience in quantitative or analytics-driven positions.

• Experience in direct people management, including performance oversight and mentorship.

• Client-facing experience in presenting complex data to non-technical audiences.

• Proven ability to navigate high-stakes or executive-level discussions.

• Capability to serve as a trusted representative for a senior analytics leader.

• Background in life sciences analytics is preferred.

• Strong skills in data analysis and interpretation.

• Ability to independently oversee complex analytical projects from initial scoping to final delivery.

• Advanced proficiency in Excel/Google Sheets, including complex formulas, modeling, and structured analytical workflows.

• Mastery of PowerPoint/Google Slides with polished presentation skills suitable for clients.

• Working knowledge of SQL is highly preferred.

• Practical experience with Tableau, Power BI, Looker, Sigma, or similar analytics and visualization tools.

• Familiarity with Test vs. Control or Marketing Mix Modeling methodologies.

• Experience in HCP-focused digital marketing or engagement initiatives for pharmaceutical brands.

• Strong understanding of Prescription (Rx) and Medical Claims (Dx) data.

• Experience generating insights and reporting through AI-powered tools.

• Background in agency, media, or healthcare technology vendor environments.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents.

• Access to an on-demand healthcare concierge service.

• Pre-tax savings options including HSA, FSA, and DCFSA.

• Monthly employer contributions to HSA for those enrolled in a high-deductible plan.

• Fully paid short- and long-term disability insurance.

• Life and Accidental Death & Dismemberment (AD&D) insurance.

• Flexible vacation policy to suit your needs.

• Paid parental leave after 6 months for parents of newborns, adopted, or foster children.

• Options for flexible in-person and remote work arrangements.

• Home office equipment provided to employees.

• 401(k) plan with company matching contributions.