Senior Director – Carrier Platform Relations

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Formulate and execute platform-specific strategies to strengthen carrier relationships and optimize appointment scheduling.

• Integrate platform-level partnerships to align with Trucordia’s long-term objectives, ensuring strategic growth and operational efficiency.

• Evaluate carrier performance metrics, such as loss ratios, production reports, and various KPIs.

• Assess regional and national market trends to facilitate informed decision-making.

• Act as the primary liaison for platform-level carrier concerns.

• Address carrier-related issues as needed and guarantee that offices utilize available carrier resources to their fullest.

• Collaborate with sales leaders, account managers, and executives to align carrier relationships with business objectives.

• Lead negotiations with carriers to secure fair compensation, enhance profit-sharing, and create growth opportunities.

• Refine carrier placement strategies and incorporate best practices.

• Ensure effective collaboration between the platform and the national Carrier Relations team.

• Represent the platform in carrier strategy meetings, industry events, and regional carrier gatherings.

• Report to the Trucordia VP of Carrier Relations and collaborate with the Platform Leadership team and the broader Central Carrier Relations team.

• Propel execution and growth for both the platform and Trucordia.

⛳️ Requirements

• Extensive experience in brokerage operations and managing carrier relationships.

• A minimum of 10+ years of experience, ideally within a brokerage environment.

• Carrier-side experience will be considered if it involves substantial engagement with brokers and management of strategic partnerships.

• Strong grasp of complex insurance products available in the specified geographic area, including CCIPS/OCIPs/Wraps, Environmental/Pollution Liability, Specialty Surety Bonds, and other specialty coverage lines.

• Capability to think strategically, take initiative, and identify opportunities to enhance carrier partnerships.

• Proven track record in building and sustaining long-term relationships with carriers and internal stakeholders.

• Proficiency in leveraging analytics to evaluate carrier performance, identify placement gaps, and drive effective solutions.

• Excellent communication and negotiation skills.

• Ability to present carrier strategies, advocate for change, and negotiate favorable outcomes.

• Skill in navigating complex carrier dynamics, balancing competing priorities, and executing initiatives successfully.

• Capacity to work autonomously and adapt to shifting priorities.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance and AD&D

• FSA / HSA

• Accident insurance

• Critical illness insurance

• Hospital indemnity insurance

• Supplemental health insurance

• Employee Assistance Program (EAP)

• Pet insurance

• 11 paid holidays

• Flexible PTO

• 401K