Senior Director, Business Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead sales initiatives across all field sales operations, encompassing small to medium businesses, enterprise, and alternative channels.

• Report directly to the Senior Vice President of Business Services.

• Collaborate with operational leaders and executives to formulate strategies and enhance business performance.

• Provide guidance and development opportunities for sales teams.

• Work together on the creation, communication, and implementation of the business sales strategy.

• Conduct analyses and assess trends to inform strategic decisions.

• Deliver insights regarding customers, business, and industry to shape decisions and build consensus on opportunities.

• Utilize corporate resources, services, and product offerings to boost market share and optimize sales effectiveness.

• Consult with Sales, Marketing, Product, and other leaders to design, align, and execute development strategies.

• Establish and recommend sales targets, performance quotas, metrics, and success indicators based on data-driven insights.

• Monitor competitors, industry trends, challenges, and opportunities, and develop strategies to mitigate risks.

• Set the field financial budget through forecasting, resource allocation, action planning, measurement, and corrective actions.

• Define goals, strategies, and objectives for Field Sales.

• Prepare comprehensive performance reports analyzing key drivers of Business Services.

• Recruit top-tier talent and provide training, leadership, and ongoing feedback.

• Enhance team skill sets, business acumen, and career advancement.

• Promote and uphold the company’s mission, values, and foundational principles.

⛳️ Requirements

• A minimum of 12 years of relevant experience in business services.

• An MBA or relevant graduate degree is preferred, or equivalent academic/professional experience.

• A competitive mindset and an innovative approach to enhancing business performance.

• Proven experience in crafting effective strategies and business plans.

• Capability to derive insights from complex data and utilize metrics efficiently.

• A customer-focused mindset with the ability to identify, comprehend, and fulfill customer needs.

• Proven ability to lead by example, instill confidence, and achieve measurable outcomes.

• Ability to manage complex, time-sensitive transactional matters under pressure.

• Exceptional verbal and written communication, as well as presentation skills.

• Ability to foster trust with diverse teams and collaborate with both internal and external stakeholders.

• Quick adaptability to changing environments and an understanding of urgency.

• Proficient in presenting Business Services metrics, performance, and strategies to boards and senior management.

• Competent in structuring and managing complex, cross-enterprise projects and processes involving multiple stakeholders.

• A background check, drug screening, and reference check are mandatory prior to hiring.

• Ability to embody Cable One values: serve our customers right; drive progress; and lend support.

🏝️ Benefits

• Medical, dental, and vision plans – coverage begins on your first day!

• Life insurance for yourself, spouse, and children.

• Paid time off for vacation, holidays, and personal/sick days.

• 401(k) plan with a 100% company match starting on day one, up to 5% of eligible compensation.

• Group Legal plan that includes Identity Theft Protection.

• Tuition reimbursement of up to $5,250 during the first year.

• Annual community support contributions to various organizations across the U.S.

• Recognition and awards programs for associates.

• Opportunities for advancement.

• A collaborative work environment.

• Complimentary Cable One services for associates residing in a serviceable area.

• Up to $75/month Cox Cable stipend for associates in the Phoenix area.