Senior Director Analyst – Tech Services Buying Dynamics

This is a fully remote position, open to applicants in Australia.

📋 Description

• Develop engaging, innovative, and essential insights content that provokes thought.

• Create thought leadership pieces, new insights, and actionable solutions tailored to client requirements.

• Assess client challenges and needs to uncover root causes and shape strategic direction.

• Define insights roles across a team of analysts.

• Offer independent insights to Gartner leaders and shape research agendas.

• Research, analyze, and forecast market trends and changes.

• Guide clients and prospects through both virtual and in-person interactions.

• Design and present at Gartner events, conferences, and client briefings.

• Assist BTI and Sales by being the market voice and fostering client engagement.

• Conduct prompt, high-quality peer reviews of content.

• Establish credibility as an industry expert representing Gartner's insights, methodologies, and strategies.

• Engage in discussions on innovation, ideation, and research.

• Identify enhancements in research processes and create new methodologies.

• Mentor and coach less experienced team members.

• Foster ongoing client engagement with Gartner insights and interactions.

⛳️ Requirements

• Bachelor's degree or equivalent experience; a Graduate degree is preferred.

• Over 12 years of relevant industry or field experience.

• Experience within or supporting professional services firms operating in the APAC region.

• Knowledge of emerging service markets, especially in relation to AI projects.

• Capability to advise both global enterprises and regional startups while acknowledging resource and control limitations.

• A strong desire to understand customer behavior beyond surface-level observations.

• Executive presence and the ability to build credibility with executives and stakeholders.

• Excellent organizational abilities and the capacity to perform under tight deadlines.

• Outstanding research and writing skills.

• Proficient in both written and verbal communication, analytical thinking, and presentation skills.

• Expertise in analyzing and synthesizing data while applying patterns and frameworks effectively.

• Strong communication abilities with a knack for explaining complex concepts clearly.

• Subject matter expertise and confidence in presenting at both large and small-scale events.

• Strong business and financial acumen.

• In-depth understanding of the global competitive landscape in the relevant subject area.

• Ability to work autonomously and collaborate within multicultural global teams.

• Agility in learning and navigating complex, matrixed environments.

• Capacity to effectively represent Gartner's research methodologies and strategies.

• Willingness and capability to travel up to 25% where applicable.

🏝️ Benefits

• Comprehensive world-class benefits.

• Highly competitive salary structure.

• Exceptional rewards for top performers.

• Flexible hybrid work environment, promoting virtual work for productivity and in-person collaboration within a community.

• Opportunities for professional growth and career advancement.

• An inclusive workplace with equal employment opportunities.

• Reasonable accommodations for qualified individuals with disabilities.