Senior Clinical IS Analyst – Epic

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the HB Claims application(s)/module(s) of Epic with minimal supervision.

• Collaborate with peers from various applications to achieve development and implementation goals.

• Engage with requestors and users to comprehend and document existing workflows, while designing optimized future workflows.

• Propose system enhancement opportunities and innovative technical solutions for clinic-related situations.

• Identify, suggest, construct, and showcase application configuration prototypes.

• Conduct ongoing maintenance and configuration updates for Epic applications.

• Develop test scripts, timelines, and plans for application and workflow modifications.

• Test the configuration and processes of clinical information systems across applications.

• Coordinate and engage in requestor and user testing sessions.

• Provide tier-two support to end-users both remotely and in-person.

• Monitor, investigate, troubleshoot, and resolve incoming support tickets.

• Act as a liaison with users and vendors; coordinate fixes, changes, and deployments with vendors, training, and operations.

• Function as the project lead for key initiatives and fulfill assigned project management responsibilities.

• Create, document, and adhere to internal procedures.

• Perform additional tasks as assigned.

⛳️ Requirements

• Demonstrated ability to work autonomously and successfully manage multiple assignments concurrently in a complex environment.

• Advanced critical and analytical thinking skills.

• Exceptional verbal and written communication, along with follow-up abilities.

• Proven advanced troubleshooting skills.

• Strong organizational and project management capabilities.

• A Bachelor's Degree is mandatory.

• A minimum of five (5) years of directly relevant Epic experience is required.

• Comprehensive understanding of software development/build lifecycles.

• Epic HB Claims certification must be maintained according to Epic Corporation standards.

🏝️ Benefits

• UT SELECT Medical insurance offered at no cost to employees.

• Family medical coverage accessible through payroll deduction.

• Discounted copays and coinsurance available via UT Health Physicians.

• $50,000 group term life insurance provided at no cost.

• $50,000 basic accidental death and dismemberment insurance provided at no cost.

• Additional employee and dependent life and AD&D coverage offered at group rates.

• Three dental insurance plan options, including two PPOs and one dental HMO.

• Two vision plan options with standard or enhanced benefits.

• Disability insurance available.

• Flexible spending accounts for dependent day care and healthcare expenses.

• Options for Teacher Retirement System (TRS) or Optional Retirement Plan (ORP).

• Voluntary retirement programs with five retirement plan providers.

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) based on years of service.

• Extended Illness Bank: 8 hours accrued per month.

• Paid Family Leave: up to 240 hours (6 weeks) after 6 months of consecutive employment.

• 12 paid holidays each year.

• Discounts on services, tickets, and gym memberships.