Associate Analyst – Central Business Office

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Evaluate FTE authorizations, challenges specific to each station, future flight schedules, and staffing levels to pinpoint operational requirements and risks.

• Work in conjunction with station leaders to establish precise staffing minimums that adhere to company standards and the unique needs of each station.

• Oversee and communicate immediate overtime requirements and AUTO opportunities.

• Execute staffing solutions, which include temporary upgrades, shift modifications, and reallocating staff between different work areas.

• Develop bids with optimal shift timings, balanced daily coverage, and adequate relief lines to accommodate outages and schedule adjustments.

• Serve as a subject matter expert and ensure consistent implementation of changes across all locations.

• Assist in training regarding new processes, such as the eTA vacation application, holiday reduction sign-ups, OT hiring timelines, and the AO Dashboard.

• Provide support to the Central Business Office with a primary focus on domestic line stations.

• Support field leaders regarding station performance, operational efficiency, and both short- and long-term scheduling requirements.

• Ensure that stations achieve budgetary and efficiency objectives.

⛳️ Requirements

• Associate degree or two years of relevant professional experience.

• A minimum of two years of experience in airport operations.

• At least one year of experience in staffing and scheduling for airport operations.

• Proficient in eTA management and administrative functions.

• Familiarity with the IAM Contract.

• Advanced skills in Excel.

• Proficient in Microsoft Office.

• Excellent verbal and written communication abilities.

• Proven time management and multitasking capabilities.

• Ability to thrive in a fast-paced, deadline-oriented environment.

• Must be legally authorized to work in the United States for any employer without sponsorship.

• Successful completion of the interview process is required to qualify for the position.

• Reliable and punctual attendance is a critical function of this role.

• A bachelor's degree is preferred.

• Experience in creating shift bids is preferred.

• Preferred knowledge of line station operations.

• General knowledge of resource planning is preferred.

• Skills in budget analysis and overtime management are preferred.

• Understanding of generative AI capabilities and limitations, including responsible use, data privacy, and security.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Accident and disability coverage.

• Parental leave.

• Employee assistance program.

• Commuter benefits.

• Paid holidays.

• Paid time off.

• 401(k) plan.

• Flight privileges.

• Bonus and/or long-term incentive compensation awards.

• Opportunities for career advancement.

• Health and wellness benefits.

• Travel opportunities utilizing United’s extensive route network.