Senior Demand Operations Technology Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Act as a senior administrator for Demand Ops marketing technologies, ensuring that solutions are in line with platform best practices and internal governance standards.

• Collaborate with marketing and business stakeholders to identify, prioritize, and deliver AI and automation initiatives that enhance operational efficiency and business outcomes.

• Design, develop, implement, and optimize comprehensive automated workflows across marketing operations, analytics, and other business functions.

• Analyze and resolve intricate automation, data, and integration challenges across Marketo, 6sense, Qualified, Salesforce, and Salesloft.

• Create Salesforce and platform reports to highlight trends, patterns, and diagnostics.

• Develop solutions that consider downstream effects, reusability, and long-term supportability.

• Proactively pinpoint areas of success, risk, and potential improvement within existing implementations.

• Suggest enhancements regarding scalability, technical debt, and overall Demand Ops operations.

• Offer technical leadership and mentorship to junior team members by reviewing their work and guiding them in solution design and system thinking.

• Function as a reliable extension of the internal Demand Ops team through established intake and prioritization processes.

⛳️ Requirements

• Bachelor's degree in Marketing, Information Systems, Business, Computer Science, or a related field; or a comparable combination of education and experience.

• Over 4 years of experience in administering and supporting marketing technology platforms, marketing automation systems, or demand generation operations.

• Hands-on experience with Marketo administration including campaign execution, lead lifecycle management, workflows, and troubleshooting.

• Familiarity with CRM and sales engagement platforms such as Salesforce and Salesloft.

• Experience in diagnosing and resolving marketing data, lead flow, integration, and automation challenges.

• Basic knowledge of 6sense, Qualified, Google Tag Manager, and cookie compliance solutions.

• Proficient in creating reports, dashboards, and data analyses to identify trends, diagnose issues, and support business decisions.

• Strong understanding of automation concepts, system integrations, data governance, and operational best practices.

• Proven ability to independently manage complex assignments and recommend scalable solutions.

• Excellent analytical, problem-solving, communication, and stakeholder management abilities.

• Capability to mentor and provide technical guidance to less experienced team members.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and continuous learning.

• Flexible work arrangements and a supportive team environment.

• Access to cutting-edge marketing technologies and tools.