Operations Associate

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the administration of internal tools and systems, including Google Workspace, Slack, Figma, GitHub, Monday, and other platforms.

• Manage client invoicing processes, which involve preparing invoices, monitoring receivables, following up on outstanding payments, and escalating issues as necessary.

• Coordinate vendor onboarding, payment requests, insurance documentation, contracts, DocuSign workflows, and other business operations.

• Develop and maintain standard operating procedures (SOPs), trackers, dashboards, and internal documentation.

• Assist in recruiting efforts by managing hiring plans, liaising with recruiters, scheduling interviews, and tracking candidates.

• Aid in the execution of company-wide initiatives and enhancements to processes.

• Identify chances to automate repetitive tasks and enhance the efficiency of internal systems.

• Tackle new operational challenges and assist in determining effective solutions.

⛳️ Requirements

• Must reside in the United States.

• 0 to 2 years of professional experience.

• Experience in a startup, high-growth environment, or as a builder is highly advantageous.

• Capability to excel in a high-performance setting with elevated standards for quality and execution.

• Ownership of outcomes from initiation to completion and consistent follow-through.

• Outstanding organizational skills, discipline, and attention to detail.

• Clear and professional communication skills, both written and verbal.

• Proactive approach and comfort in navigating tasks without having every step predefined.

• Ability to act swiftly, prioritize effectively, and maintain a sense of urgency.

• Experience in a startup, creative agency, studio, or other rapidly growing company is a plus.

• Familiarity with Google Workspace, Slack, Monday, Asana, an ATS, or accounting/invoicing platforms is advantageous.

• Experience in building automations or utilizing AI tools to enhance workflows is a bonus.

• Willingness to work late nights and weekends as necessary; this role is not confined to a 9-5 schedule.

• Must clarify if employment visa sponsorship will be necessary.

🏝️ Benefits

• Healthcare coverage.

• Paid time off (PTO).

• Company holidays.

• A remote-friendly, flexible, and entrepreneurial work environment.

• Exposure to company leadership and a rapidly growing creative business.

• Opportunity to create systems and processes that will be utilized as the company scales.

• Potential for broader ownership of business operations as the company expands.