Senior Default Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with project sponsors to outline objectives, identify stakeholders, communicate risks and issues, and analyze project scope.

• Gather project requirements through brainstorming sessions, interviews, document analysis, and various perspectives.

• Create project requirements specifications and business rules utilizing standard templates.

• Define quality attributes, constraints, external interfaces, and non-functional requirements.

• Develop testing strategies and evaluate final programming modifications.

• Identify interdependencies of programming changes in conjunction with Business Analysts.

• Document system alterations, business rules, use cases, and test scripts.

• Engage in peer reviews and inspections of requirements documents and related work products.

• Assist in training programs and tools to enhance system knowledge.

• Help in formulating servicing processes, scripts, and correspondence templates.

• Break down high-level business and user needs into functional requirements.

• Work collaboratively with VPs, Managers, Supervisors, and Business Analysts on system repairs and project documentation.

• Represent requirements through flowcharts, diagrams, and scenarios.

• Support business justification and prioritization of suggested requirements.

• Monitor changes in industry regulations and propose updates to policies, procedures, and systems.

• Establish and continually refine requirements practices.

• Act as a liaison between IT and business teams, supporting QA, creating test cases, facilitating User Acceptance Testing (UAT), and completing implementation validations.

• Develop systems for data collection, analytics, and strategies to enhance statistical efficiency and data quality.

• Identify trends, aid in forecasts, and clarify unexpected data results.

• Provide support for exams, audits, and monitoring.

• Resolve issues escalated by junior-level team members.

• Identify knowledge gaps and seek learning opportunities.

• Mentor and guide less experienced professional staff.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree related to the position or an equivalent qualification is required.

• A minimum of eight years of relevant experience in Business or Mortgage Banking roles.

• Professional Certification in Project Management is required.

• Bachelor's Degree in mortgage default and bankruptcy servicing, programming/system analysis, business process, or project management.

• Strong analytical skills with the ability to analyze complex work processes and optimize them.

• Proficiency in modeling skills to graphically represent requirements information.

• Experience with Power BI, data modeling, table relationships, and DAX.

• Ability to manage multiple tasks effectively and prioritize workload.

• Adaptability to changing business requirements, technologies, and project scope.

• Strong critical thinking and creativity skills.

• Understanding of software development methodologies, databases, and programming languages.

• Experience in handling large datasets, conducting statistical analysis, and identifying trends or anomalies.

• Prior experience in process improvements and business systems analysis within default, bankruptcy, and REO is preferred.

• Expert knowledge of conventional and government mortgage loan documents and related processes.

• Familiarity with federal debt collection laws, Federal Bankruptcy Laws, CFPB, FCRA, and FDCPA requirements.

• Excellent verbal and written communication skills are required.

• Capable of interviewing subjects, facilitating group discussions, gathering information, and reporting results.

• Proficient in Microsoft Office Suite, Word, Excel, Wiki, Google Docs, collaborative cloud-based tools, and third-party software applications.

• Ability to manage tight deadlines and multiple responsibilities.

• Capable of working independently and leading projects with meticulous attention to detail.

• Highly organized and detail-oriented, able to thrive in a fast-paced, metrics-driven environment.

• Ability to adhere to and implement established process protocols.

• Availability to work Monday through Friday during the business week.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• AD&D insurance.

• LTD insurance.

• 401(k) with employer matching.

• A pleasant work environment.

• Competitive compensation.

• An excellent benefits package.

• Equal Opportunity Employer.