This is a fully remote position, open to applicants in South Africa.

📋 Description

• Conduct a significant number of outbound calls to previous inquiries, re-engaging potential patients who have shown interest but have yet to schedule a consultation.

• Establish rapport with potential patients, address their concerns, and guide them towards booking a consultation using a consultative and empathetic sales approach.

• Spot opportunities for cross-referrals of suitable patients, assisting prospective patients in exploring pertinent treatment options.

• Oversee follow-ups through calls, WhatsApp, SMS, and email, keep precise CRM records, and work independently to achieve sales objectives.

⛳️ Requirements

• A minimum of 3 years of experience in high-volume outbound or reactivation sales related to high-value consumer products or services, including sectors such as healthcare, aesthetics, finance, solar, or education.

• A demonstrated history of achieving sales targets in a dialler-based environment, with quantifiable results to validate performance.

• A consultative and empathetic communication style, capable of sensitively addressing objections concerning cost, concerns, and treatment-related fears without being aggressive.

• Proficient CRM skills, preferably with HubSpot, along with experience managing multi-channel follow-ups via calls, WhatsApp, SMS, and email.

• Self-driven and adept at working with minimal supervision, possessing the ability to organize follow-up activities, manage a large database, and sustain a consistent sales rhythm.