Senior Data & Insights Analyst – Data Operations

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Drive swift, data-informed insights to guide product decisions regarding experiments, features, and the strategic direction of MoneyGram's primary digital money transfer product.

• Develop and enhance the perspective on customer experience through analytics and product metrics.

• Support and direct experimental frameworks, including A/B testing, holdouts, and geo-testing.

• Assess the incremental effects of product presentation and feature deployments.

• Collaborate with Product and Engineering teams to create data-driven insights that boost performance and growth.

• Extract and organize data into cohorts, evaluating metrics based on cohort performance.

• Analyze partner and customer behaviors and challenges to identify opportunities for enhancing experiences.

• Work alongside Product, Sales, Marketing, Finance, and Regional/International teams.

• Provide guidance on go-to-market strategies for new product launches while pinpointing growth opportunities and solutions to business challenges.

• Advocate for analytics tools and processes.

• Collaborate with Product, Engineering, and Data Engineering to adopt and utilize BI tools, tag management, and API automation.

• Keep an eye on industry trends and emerging technologies in product analytics to enhance capabilities and methodologies.

⛳️ Requirements

• 3–5+ years of experience in analytics or a related quantitative discipline, with a significant emphasis on product analytics in a B2C or technology-focused organization.

• Proven ability to derive insights that shape product strategy and user experience.

• Strong practical skills in data analysis.

• Proficient in SQL for querying and managing large datasets.

• Familiarity with analytics programming is advantageous.

• Extensive experience with business intelligence and data visualization tools; Looker is preferred or similar BI platforms.

• Knowledge of experiment design.

• Capability to extract insights from data and convert them into actionable recommendations and measurable outcomes.

• Excellent communication and interpersonal abilities.

• Proficient in explaining technically complex data findings to both technical and non-technical audiences.

• Skillful in visually representing insights, documenting, and presenting findings to stakeholders.

• Comfortable working across functions and establishing relationships with technical partners.

• Ability to excel in a fast-paced, high-growth, and uncertain environment.

• Global experience is highly regarded.

• Preference for experience in direct-to-consumer online businesses.

• Strongly valued experience in fintech or financial services.

• Bachelor's degree or equivalent practical experience in analytics.

• An advanced degree or relevant industry certifications are considered a plus.

🏝️ Benefits

• Full-time remote position.

• Opportunity to work globally.

• Chance to influence product strategy across various aspects of MoneyGram's product and technology portfolio.