Senior Data Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with stakeholders from Finance, Commercial, Marketing, and Product to convert open-ended inquiries into clearly defined analytical challenges with established success metrics.

• Uncover the rationale behind requests and critically assess outputs that may not address the core question.

• Suggest analytical methodologies and determine when it is better to utilize reusable data assets instead of performing one-off data pulls.

• Establish scope and timeline expectations while effectively communicating any changes.

• Oversee analytics projects from initiation to delivery and subsequent adoption.

• Acquire, validate, and model data in SQL to create analysis-ready datasets.

• Document methodologies, assumptions, and limitations to ensure reproducibility and facilitate reuse.

• Develop reusable datasets, dashboards, and metric definitions.

• Validate results against source systems and identify any discrepancies.

• Create Tableau dashboards tailored to specific questions and target audiences.

• Convert analyses into understandable narratives for both non-technical and senior audiences.

• Articulate confidence levels and differentiate findings from personal interpretations.

• Assist leadership by providing business insights and assessing outcomes.

• Link analysis to patient data, subscription lifecycle, and financial implications.

• Collaborate with data engineering, analytics colleagues, and business teams to define metrics and establish sources of truth.

• Identify unrequested risks and opportunities.

• Manage patient and business data in accordance with privacy and security regulations.

⛳️ Requirements

• Over 5 years of experience in an analytics role providing direct analysis to business stakeholders.

• Proficient in advanced SQL, including complex joins, window functions, and query optimization for large datasets in cloud data warehouses like Snowflake or Redshift.

• Experience with Tableau, creating and maintaining production dashboards for business teams.

• Proven track record of managing analytics projects from start to finish.

• Capability to convert vague business questions into a structured analytical approach.

• Experience in defining KPIs and developing metrics, scorecards, and performance reports utilized by business teams and leadership.

• Background in analyzing customer behavior, including retention, churn, cohort analysis, and LTV.

• Experience in defining segmentation strategies used across analytics and reporting.

• Strong ability to convey technical findings to non-technical audiences through written and live presentations.

• Proficient in utilizing AI as a collaborative partner while being capable of independently producing high-quality work without AI assistance.

🏝️ Benefits

• Competitive equity package (RSUs).

• Comprehensive medical, dental, vision, FSA, and HSA options.

• Supplemental coverages, including critical illness, accident, and hospitalization insurance.

• 401(k) plan.

• Wellbeing benefits, including OneMedical, Spring Health, SoFi, and Employee Assistance Program.

• Flexible paid time off and holiday policy.

• Paid parental leave available for both birthing and non-birthing parents.

• Employee donation matching program.

• Culture Committee and employee resource groups to foster virtual and in-person connections.

• Complimentary VIP Subscription to Curology or Agency.

• Discounts for online retail shopping.