Senior Customer Integration Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take ownership of customer integration challenges from start to finish across distributed AI systems.

• Facilitate the onboarding of new customers by mapping data formats and validating pipelines for 10 stores, scaling to 100 and 1,000 stores.

• Oversee live production configurations for numerous active deployments, managing store settings and feature toggles.

• Develop tools to minimize manual deployment efforts and expedite future deployments.

• Collaborate directly with customers to clarify incidents, manage resolutions, and ensure follow-up.

• Direct high-quality deployments while managing the complete onboarding and integration process.

• Serve as a senior engineer, contributing to the strategic growth of the Customer Integration function.

⛳️ Requirements

• A minimum of 4 years of hybrid experience, covering production coding and direct engagement with external stakeholders.

• Proficient in Python, including experience with Pandas and NumPy.

• An API-first approach; skilled in designing clean contracts and modular interfaces.

• Strong systems thinking with the ability to analyze intricate distributed systems.

• Competent in SQL and data handling, including diagnostic queries, tracing data discrepancies, ETL, and transformation pipelines.

• Familiarity with distributed systems, Kafka, asynchronous pipelines, and caching mechanisms.

• Excellent communication skills, able to convey technical information to both technical and non-technical stakeholders.

• Experience with GCP, Kubernetes, or Helm is a plus.

• Must be able to work remotely from Poland.

🏝️ Benefits

• Stock options.

• Comprehensive benefits package (available for Employment Contract option).

• Paid Time Off.

• Team Retreats.

• Educational grants.