Senior Coupa Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the daily administration of the Coupa Procure to Pay platform.

• Assist in implementation, application support, process governance and enhancement, data analysis and retrieval, report generation, and various application tasks.

• Collaborate with the Coupa Implementation/Integration Team to facilitate the rollout of established P2P processes at new locations.

• Provide technical assistance to application users and help manage errors through Jabil's support ticketing system.

• Support the design, development, testing, training, and deployment of additional Coupa modules.

• Identify opportunities for utilizing additional features or modules within Coupa.

• Offer Coupa application support, assess training needs, and suggest improvements in functionality and business processes.

• Collaborate with Global Shared Services and regional catalog and supplier enablement teams to ensure a cohesive global strategy.

• Aid in the creation of intake forms for catalog loading, punch-out enablement, and cXML invoicing.

• Coordinate with the purchasing community regarding the implementation of buying channels.

• Build strong relationships with the purchasing community and Coupa users to effectively apply purchasing strategies.

• Assist Business Units in identifying cost-saving opportunities for sourced components.

• Demonstrate the return on investment for enhancements made to supply chain tools or processes.

• Comply with safety, health, and company security policies.

• Carry out other duties and responsibilities as assigned.

⛳️ Requirements

• Proven experience with Coupa Procure to Pay is essential, focusing on core procure-to-pay, contracts (CLMA, CLMS), and general system administration.

• Capability to create procedural manuals.

• Skill in effectively presenting information or training material and fielding questions from relatively large audiences.

• Strong problem-solving, analytical, negotiation, project management, and interpersonal skills.

• Ability to define issues, gather data, establish facts, summarize information, and draw valid conclusions.

• Proficient in resolving practical problems with limited information.

• Competence in interpreting written, oral, diagrammatic, or schedule instructions.

• Ability to operate effectively under pressure with frequently changing priorities and deadlines.

• Bachelor’s degree, ideally in business, information systems, or finance.

• Five to eight years of relevant professional experience.

• Coupa certification is preferred but not mandatory.

• Basic understanding of Procure-to-Pay processes, bulk data uploads, and integration processes.

• Experience with SAP is advantageous.

🏝️ Benefits

• Short-term incentive based on individual performance.

• Comprehensive medical, dental, and vision insurance plans.

• Paid time off accruing at a rate of 3.07 hours during the first year of employment.

• Four weeks of paid parental leave.

• Eleven company-paid holidays in 2027 (nine fixed holidays and two optional floating holidays), subject to annual changes.

• 401(k) retirement plan.

• Employee stock purchase program.