Senior Contracts Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete contract lifecycle management for intricate agreements, which includes drafting, reviewing, and negotiating contracts.

• Assess and provide substantial support on legal and business contractual terms.

• Counsel senior leaders on contractual risks, business implications, and recommended strategies.

• Collaborate with Enterprise Risk Management, Audit, Security, Product, Engineering, Operations, Finance, Sales and Marketing, Customer Account Executives, and Vendor Management.

• Ensure agreements align with NASCO delivery models, regulatory mandates, service commitments, and enterprise risk protocols.

• Create and maintain standardized contract templates.

• Enhance and support contract lifecycle management systems, workflows, dashboards, and reporting processes.

• Responsibly utilize AI-enabled and automation tools for contract review and workflow efficiency.

• Monitor and report contract performance metrics, including cycle times, volumes, non-standard terms, risk escalations, renewals, and stakeholder service levels.

• Confirm that agreements meet regulatory, security, and audit-readiness standards.

• Lead continuous improvement initiatives across contract governance, intake, review, approval, renewal, and post-execution processes.

• Offer guidance on best practices in contract management.

⛳️ Requirements

• In-depth knowledge of commercial vendor, partner, and customer contract structures, covering data privacy, security, service levels, implementation services, SaaS, and renewal terms.

• Strong grasp of healthcare regulatory and compliance factors.

• Proficient in contract drafting, negotiation, and issue resolution.

• Robust commercial and business insight.

• Capability to identify, evaluate, communicate, and mitigate contractual risks while facilitating business enablement.

• Skill in advising senior leaders and influencing cross-functional stakeholders.

• Ability to develop, update, and manage contract templates and governance standards.

• Familiarity with contract lifecycle management systems, workflow automation, AI-enabled tools, dashboards, reporting, and contract performance metrics.

• Strong analytical, problem-solving, prioritization, and organizational capabilities.

• Exceptional attention to detail, sound judgment, and the ability to work independently.

• Bachelor’s degree in business, legal studies, or a related discipline.

• 8 years of progressive experience in contracts management, including complex technology, SaaS, and various agreements.

• Proven experience in leading or participating in contract negotiations, advising senior stakeholders, managing risk escalations, and enhancing contract processes or governance.

• Must possess legal authority to work in the US.

• Preferred: knowledge of healthcare technology contracting environments.

• Preferred: experience in negotiating business associate agreements, data use agreements, and SaaS subscription terms.

• Preferred: familiarity with AI-enabled contract review, contract analytics, clause extraction, obligation tracking, or workflow automation tools.

• Preferred: 10 years of contracts management experience in regulated healthcare technology or a similarly complex sector.

• Preferred: experience in supporting digital transformation, product-led operating models, and modernization of contract operations.

• Preferred: experience with CLM, CRM, e-signature, and document management tools such as DocuSign, HubSpot, Gatekeeper, SharePoint, or similar platforms.

• Must be capable of using equipment at a workstation for up to 8 hours daily.

🏝️ Benefits

• Fully remote work from home.

• Work/life balance and savings on commuting.

• Blue Cross Blue Shield medical, dental, and vision plans.

• Telehealthcare options for medical and behavioral consultations.

• Generous paid time off (PTO) with buy/sell options.

• 9 company holidays, a floating day off, and a day off for volunteering.

• Employee Assistance Program.

• Wellness program offering insurance discounts or credits towards health-related items.

• 401K plan with employer matching contributions.

• Company-funded spending/reimbursement accounts for out-of-pocket medical expenses.

• Bonus and recognition programs.

• Tuition assistance.

• Consultation services with a financial planner.

• Basic Life & AD&D Insurance.

• Short- and Long-Term Disability Insurance.

• Supplemental Term Life Insurance available.

• Group discount programs for mobile and technology services.

• Comprehensive on-demand e-learning and performance support library available at no cost.