Senior Contract Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the negotiation and execution of intricate agreements, including Master Service Agreements (MSAs), Statements of Work (SOWs), software and SaaS contracts, technology licensing agreements, business process outsourcing agreements, professional services contracts, healthcare supplier agreements, as well as amendments, renewals, and terminations.

• Formulate and implement contracting strategies that align with the overarching business goals of the enterprise.

• Act as the chief negotiator for high-value, high-risk, and executive-level supplier engagements.

• Provide counsel to stakeholders regarding the contractual, commercial, operational, and risk aspects of supplier relationships.

• Oversee contracts through all phases including intake, drafting, negotiation, execution, governance, renewal, amendment, and termination.

• Ensure compliance with enterprise contracting policies, approval mandates, and Delegation of Authority guidelines.

• Identify and address contractual risks, obligations, and performance shortfalls.

• Function as the main contract management advisor for designated categories and business units.

• Foster relationships with senior executives, category managers, sourcing specialists, legal advisors, and suppliers.

• Engage in supplier strategy discussions and intricate sourcing projects.

• Collaborate with Legal, Privacy, Compliance, Information Protection, Cybersecurity, and Risk teams on regulatory and contractual obligations.

• Assist with audits, regulatory assessments, and internal governance functions.

• Offer guidance and mentorship to Contract Managers and contract management team members.

• Support the Associate Director in developing best practices and standard operating procedures.

• Spearhead special projects and enterprise-wide process enhancement initiatives.

• Provide daily guidance and quality oversight for outsourced contract management personnel.

• Evaluate vendor deliverables for quality, consistency, and adherence to policies.

• Utilize contracting technologies and workflow tools to enhance efficiency and transparency.

• Identify chances to automate or standardize contracting processes.

• Monitor and report on contract cycle times, renewal completions, stakeholder satisfaction, contract quality, and workload management metrics.

• Contribute to enterprise transformation efforts related to contract lifecycle management technologies and process reengineering.

• Report directly to the Director of Procurement as an individual contributor without direct reports.

⛳️ Requirements

• Bachelor’s degree.

• Over 7 years of progressive experience in contract management, procurement, strategic sourcing, legal operations, supplier management, or a related discipline.

• Proven experience in independently negotiating complex commercial agreements.

• Deep understanding of contract law principles, commercial terms, and negotiation tactics.

• Experience managing supplier contracts across various categories and stakeholders.

• Excellent analytical, problem-solving, business acumen, and communication skills.

• Capable of managing multiple complex negotiations and priorities effectively.

• Proficient in Microsoft Office and contract lifecycle management software.

• Experience in regulated or compliance-driven sectors.

• Access to home internet service with a minimum of 25 Mbps download and 10 Mbps upload speed.

• Ability to work from a designated space without continuous interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on individual and/or company performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability coverage.

• Long-term disability coverage.

• Life insurance.

• Fully remote work arrangement within the U.S.

• No travel required, although occasional travel to Humana offices for training or meetings may be necessary.

• Dedicated home workspace and internet requirements to facilitate remote work.