Senior Content Designer, Home Lending

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in shaping the future vision of Wealthfront Home Lending.

• Collaborate with teams including product design, user research, product management, engineering, legal, and compliance.

• Drive initiatives focused on content that align with product and company strategy as well as roadmap priorities.

• Gain insights into client behavior and create content that resonates both emotionally and logically.

• Work alongside the creative brand team to establish and implement brand voice and tone throughout product experiences.

• Advocate for content that is empowering, enlightening, authentic, and appropriate to the user's journey.

• Champion client needs and proactively identify areas that require enhancement.

• Define issues, opportunities, and solutions based on human psychology, behavior, technology, and business insights.

• Influence client experiences in collaboration with product management and product design.

• Navigate through complexity, ambiguity, and trade-offs to achieve organizational alignment.

• Lead initiatives and engage stakeholders in product enhancements.

⛳️ Requirements

• Minimum of 5 years of content design experience within a consumer software company.

• Experience in building financial technology products is advantageous.

• A portfolio showcasing effective communication across various product mediums, including screens, notifications, microcopy, emails, FAQs, style guides, and patterns.

• Proven ability to manage multiple projects across teams while navigating uncertainty.

• Capability to tailor content strategies effectively within constraints and influence the user experience beyond just the content.

• Experience collaborating across disciplines with stakeholders such as product managers, designers, and engineers.

• Ability to define and implement content design strategies for products and features.

• Understanding of UX design principles and best practices for both mobile and web platforms.

• Exceptional writing and wordsmithing abilities.

• A strong curiosity and interest in the fintech sector.

🏝️ Benefits

• Equal opportunity employer.

• Flexible remote work options.

• Opportunity to collaborate with a senior content and product design team.

• Chance to contribute to Wealthfront’s mission and strategic product initiatives.