Content Designer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop clear, user-focused content following established content design guidelines and principles.

• Promote user-centered design, design thinking, and service design methodologies.

• Mentor and guide team members in content design.

• Oversee, coach, and nurture a small team of staff.

• Manage employee performance and facilitate career growth.

• Lead and execute the design of user-centered content experiences.

• Plan, commission, produce, and edit digital content across various platforms.

• Formulate content strategies and recommendations based on user research and analysis.

• Craft style and tone-of-voice guides.

• Contribute to the establishment of service KPIs.

• Facilitate content workshops and suggest tools and techniques for content delivery.

• Create guidelines for style, governance, and workflows.

• Develop outstanding digital services within the Experience Design capability.

⛳️ Requirements

• Proven experience in designing user-focused content experiences and managing specific work areas.

• Proficiency in planning, commissioning, creating, and editing digital content across various channels.

• Capability to develop content strategies and recommendations based on user needs, research, and analysis.

• Skill in writing style and tone-of-voice guides.

• Ability to contribute to the definition of KPIs within a service.

• Experience in facilitating content workshops and recommending tools and methods for content delivery.

• Background in producing style, governance, and workflow guidelines.

• Demonstrated ability to manage, coach, and develop senior team members and the broader community.

• Strong communication skills at all levels.

• Exceptional commercial awareness.

• Solid stakeholder management capabilities.

• In-depth understanding of content design/strategy trends and best practices.

• Experience assisting with or conducting research and analyzing findings to identify content needs (desirable).

• Background in a full-service digital agency environment (desirable).

• Familiarity with Agile delivery methodologies (desirable).

🏝️ Benefits

• People-first culture.

• Support for growth and career development.

• Commitment to diversity, equity, and inclusion.

• Recruitment accommodations and adjustments.

• Recruitment process tailored to individual needs.