Senior Content Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the accuracy, consistency, and scalability of governed payer and provider intelligence assets.

• Align payer/plan and HCP/provider records into governed DecodeRx hierarchies by reconciling discrepancies in names, identifiers, and structures.

• Perform online and source-based content research to validate and enhance record details.

• Assign confidence ratings, document mapping justifications, prepare outputs suitable for review, oversee junior-analyst mappings, and address exceptions.

• Monitor, validate, cleanse, and enrich data to uphold data quality standards.

• Collaborate with stakeholders to pinpoint essential data elements and establish data quality benchmarks.

• Develop and sustain data dictionaries, data lineage, and metadata management practices.

• Formulate and uphold data governance policies, procedures, standards, dashboards, scorecards, and reports.

• Supervise data integrity across various systems and applications.

• Execute data profiling and analysis to detect data quality challenges and propose solutions.

• Integrate data management processes with related development and delivery activities.

• Educate end-users on data management and mapping best practices and procedures.

• Ensure adherence to data privacy, security, and regulatory mandates.

• Engage in data governance committees and contribute to the enterprise-wide data management strategy.

• Collect feedback from internal users and external clients and convert it into data product enhancements.

• Work collaboratively with Product Owners, Product Managers, Engineering/DevOps, Content SMEs, Delivery, Client Success, and Operations across global time zones.

• Report to the Product Owner / Product Support Lead (DecodeRx).

⛳️ Requirements

• A Bachelor’s or Master’s degree in Pharmacy, Biotechnology, Engineering, Life Sciences, or a related discipline.

• A minimum of 3–5 years of experience in payer analytics, formulary/claims data management, content mapping, data governance, or a related area.

• Strong grasp of formulary data, patient claims data, data quality, metadata management, data lineage, and data governance principles.

• Familiarity with payer mapping, HCP/provider mapping, content research, SQL, data modeling, and database management systems.

• Experience with master data management (MDM), data profiling, and analytical tools.

• At least 2 years of combined work experience in United States healthcare data.

• Understanding of data privacy, security, and regulatory compliance standards.

• Advanced skills in Excel and Power BI.

• Experience with Reltio, Informatica, or other master data management tools is preferred.

• Familiarity with Snowflake is an added advantage.

• In-depth understanding of payer/plan and provider structures as well as payer/provider hierarchies.

• Exceptional critical thinking abilities and attention to detail.

• Capability to break down macro tasks into actionable, documented, and tracked steps.

• Ability to convey complex mapping and data concepts in simpler terms for varied audiences.

• Proficient in working effectively across teams and cultures, mentoring peers, providing constructive feedback, managing tasks, and resolving conflicts.

🏝️ Benefits

• Regular full-time employment status.

• Remote work arrangement.

• Equal opportunity employment.

• Reasonable accommodation during the application process.