Senior Consulting Engineer

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Act as a team member on customer projects, concentrating on design, architecture, integration, implementation, and documentation.

• Engage in research, benchmarking, performance and functional testing, reference architecture, sizing, migration, integration, development, and tooling tasks.

• Deliver case-initiated consultative support to strategic users, customers, and prospects.

• Aid in implementation, onboarding, production launches, and Proofs of Concept (POCs).

• Offer architectural, technical, and migration support, including hands-on activities.

• Manage L1 to L3 support cases and communications when not allocated to customer projects.

• Collaborate with Product Management, Engineering, and Sales regarding the product roadmap and account strategies.

• Create public and internal documentation, Knowledge Base articles, ClickHouse Learning materials, reference architectures, blogs, and benchmark results.

• Assist in the recruitment and mentoring of new team members.

• Engage in scheduling and on-call coverage for 24x7 support in a global, distributed setting.

• Travel regionally onsite up to an estimated 35%.

⛳️ Requirements

• Over 5 years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.

• More than 5 years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems (DBMS).

• Comprehensive technical knowledge in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.

• Proven experience in leading and delivering large-scope technical projects in partnership with multiple experienced engineers.

• Proficiency with a public cloud provider (AWS, GCP, or Azure) and its infrastructure-as-a-service offerings, such as EC2.

• Experience working with enterprise-level customers, providing technical oversight, architectural support, and developing Proofs of Concept (POCs).

• Bonus: Familiarity with ClickHouse.

• Bonus: Experience with OSS and open-source technologies.

• Bonus: Knowledge of Azure, GCP, or AWS.

• Bonus: Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or similar technologies.

• Exceptional communication skills and ability to excel in a customer-facing role.

• Availability for scheduling and on-call responsibilities to ensure high-quality 24x7 support.

• Willingness and capability to undertake up to 35% estimated regional onsite travel.

• Candidates must reside in Singapore for this specific position.

🏝️ Benefits

• Employer contributions towards healthcare.

• Equity in the company; every new team member receives stock options.

• Flexible time off in the US and generous entitlement in other countries.

• USD$500 home office setup allowance for remote employees.

• Global Gatherings and company-wide offsites.

• Flexible work environment.

• Remote-friendly work atmosphere.

• Opportunities to connect with colleagues at company-wide offsites.