Senior Consulting Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Collaborate as a team member on customer projects that emphasize design, architecture, integration, implementation, and documentation.

• Perform research, benchmarking, performance and functional testing, reference architecture, sizing, migration, integration, development, and tooling activities.

• Offer case-specific consultative support to strategic users, customers, and prospects.

• Assist clients with implementation, onboarding, production launches, and Proofs of Concept (POCs).

• Provide architectural, technical, and migration support, including engaging in hands-on tasks.

• Manage L1 to L3 support cases and communications when not engaged in customer projects.

• Collaborate with Product Management, Engineering, and Sales on product roadmaps and account strategies.

• Create public and internal documentation, knowledge base articles, ClickHouse Learning materials, reference architectures, blogs, and benchmark results.

• Aid in the recruitment and mentoring of new team members.

• Participate in scheduling and on-call coverage to ensure high-quality 24x7 support in a globally distributed environment.

• Travel regionally for onsite engagements, estimated up to 35%.

⛳️ Requirements

• Over 5 years of experience in Professional Services, Support, Technical Account Management, Engineering/SRE, and/or Project Management roles.

• More than 5 years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems (DBMS).

• Strong technical knowledge in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data.

• Proven experience in leading and delivering large-scale technical projects with multiple experienced engineers.

• Proficiency with a public cloud provider (AWS, GCP, or Azure) and infrastructure-as-a-service solutions like EC2.

• Familiarity with ClickHouse is an advantage.

• Experience with open-source software and technologies is a plus.

• Background in Azure, GCP, or AWS is beneficial.

• Experience with data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is an added advantage.

• Exceptional communication skills and the ability to excel in a customer-facing capacity.

• Capability to collaborate effectively with Support Services, Engineering, and Sales teams.

• Willingness to be available for scheduling and on-call requirements for 24x7 support.

• Must be located in Australia, specifically in Sydney or Melbourne.

• Estimated regional travel up to 35%.

🏝️ Benefits

• Employer contributions towards healthcare.

• Stock options for all new team members.

• Flexible time off in the US.

• Generous time-off entitlement in other countries.

• USD$500 home office setup allowance for remote employees.

• Company-wide offsites and gatherings.

• Flexible work environment.

• Remote-friendly work arrangements.