Senior Consulting Engineer, AMER

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a vital team member on customer projects that involve design, architecture, integration, implementation, and documentation.

• Perform research, benchmarking, performance and functional testing, reference architecture, sizing, migration, integration, development, and tooling activities.

• Offer consultative support initiated by cases to strategic users, customers, and prospects.

• Assist with implementation, onboarding, production launches, and Proofs of Concept.

• Deliver architectural, technical, and migration support, including hands-on tasks.

• Manage L1 to L3 support cases and communications when not engaged in customer projects.

• Collaborate with Product Management, Engineering, and Sales on the product roadmap and account strategies.

• Create public and internal documentation, knowledge-base articles, educational content, reference architectures, blogs, and benchmark results.

• Help recruit and mentor new team members.

• Provide high-quality 24x7 support in a globally distributed environment.

⛳️ Requirements

• Over 5 years of experience in Professional Services, Support, Technical Account Management, Engineering/SRE, and/or Project Management roles.

• More than 5 years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems.

• Technical expertise in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.

• Proven experience in leading and delivering large-scope technical projects with a team of experienced engineers.

• Proficiency with a public cloud provider (AWS, GCP, or Azure) and infrastructure-as-a-service offerings such as EC2.

• Familiarity with ClickHouse, OSS/open-source technologies, cloud platforms, and data pipelines like Kafka, Kinesis, Spark, or RabbitMQ is advantageous.

• Strong communication skills and the ability to collaborate effectively in a customer-facing position.

• Availability to accommodate scheduling and on-call requirements in a global, distributed setting.

• Willingness to travel regionally onsite up to an estimated 35% of the time.

🏝️ Benefits

• Employer contributions towards healthcare coverage.

• Stock options granted to every new team member.

• Flexible time off policy in the US.

• Generous time-off entitlement for employees in other countries.

• USD$500 allowance for home office setup for remote employees.

• Company-wide offsite events and gatherings.

• Flexible work environment with remote-friendly arrangements.