Senior Compliance Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute escalated and intricate investigations for agents and agencies concerning sales and marketing.

• Suggest corrective measures and aid in remediation efforts.

• Engage with both internal and external stakeholders, providing updates on case status, potential risks, and obstacles to resolution.

• Create and revise detailed compliance policies, procedures, and investigative resources, recommending modifications based on trends identified in cases and audits.

• Present findings from investigations to an Agent Review Board to facilitate objective decision-making.

• Act as a subject matter expert for Compliance Analysts regarding investigative methods, evidence standards, documentation quality, and precedents for corrective actions.

• Detect trends and propose enhancements in processes, training, and systems to decrease investigation cycle times and manage pending case volume effectively.

• Collaborate with Sales, Sales Operations, Legal, and Technology teams to resolve issues and enhance investigative workflow systems.

• Provide training to new associates joining the compliance team during peak seasons.

• Perform quality assurance reviews to ensure adherence to compliance standards.

• Report directly to the Sales & Marketing Compliance Manager.

⛳️ Requirements

• A Bachelor's degree is required.

• A minimum of 2 years of experience in Medicare Advantage marketing, sales, or compliance, including direct experience in conducting investigations.

• Strong attention to detail, with a well-organized and thorough approach, coupled with a commitment to continuous improvement.

• Self-driven with the ability to quickly adapt to change and a robust problem-solving capability.

• Proactive in organizing work efficiently and managing a diverse caseload of varying complexity within established turnaround times.

• Capability to critically evaluate information from various sources, arrive at justifiable conclusions, and identify when issues should be escalated.

• Proven track record of consistently delivering work and projects that align with defined objectives with minimal daily oversight.

• Willingness and adaptability to collaborate with colleagues in a virtual setting, embodying a team-oriented spirit.

• Experience in monitoring and auditing activities of Third Party Marketing Organizations (TPMOs).

🏝️ Benefits

• Employer-sponsored health, dental, and vision plans with low or no premium costs.

• Generous paid time off policy.

• Monthly mobile or internet stipend of $100.

• Stock options available for all employees.

• Bonus eligibility for all positions except for those at Director level and above.

• Comprehensive parental leave program.

• 401K retirement plan.