Senior Community Manager

This is a fully remote position, open to applicants in Ireland, +1 more country.

📋 Description

• Take ownership of Entity's community strategy and develop the function, encompassing channels, success metrics, tools, processes, and future recruitment.

• Collaborate with the growth team on influencer and creator campaigns, defining the community's role and engaging creators and audiences to convert new players into an active community.

• Expand and engage the player community across Discord, Reddit, and Entity's proprietary channels.

• Manage Entity's social media channels daily, generating content and interacting with players, developers, and the broader industry.

• Serve as the public representative of Entity, exercising discretion in communications and addressing community issues alongside the leadership team and founders.

• Organize and execute community events and campaigns, including introducing developer games to the community.

• Partner with product teams to gather player and developer feedback, share content on upcoming games, and enhance acquisition and retention efforts.

• Monitor and report on community, social, and influencer performance, utilizing data to refine strategies.

⛳️ Requirements

• A minimum of 3–5 years' experience in community management within the gaming sector or for a gaming platform.

• In-depth understanding of the gaming influencer and creator landscape.

• Proven success in executing creator campaigns that have expanded a community or player base.

• Demonstrated ability to effectively leverage social media, with concrete examples of channel growth and achieved results.

• Strong familiarity with gaming communities and platforms such as Discord, Reddit, X, TikTok, YouTube, and Twitch.

• Exceptional written communication skills, with the ability to adapt tone for players, developers, and industry audiences.

• Strong judgment while representing a company publicly, taking into account confidentiality, legal, and reputational factors.

• Proven experience managing community issues or challenging situations with composure and professionalism.

• Capability to work autonomously and establish a new community function without an existing team or playbook.

• Comfortable working with data to assess community and social performance.

• Located in the UK or Ireland, with legal authorization to work there.

• Nice to have: experience as the first community hire at a startup or new studio, specifically in building a community prior to launch.

• Nice to have: experience collaborating with third-party developers or publishers on community and launch initiatives.

• Nice to have: familiarity with core and mid-core games and their respective communities.

• Nice to have: comfort with on-camera appearances or live streaming.

• Nice to have: practical experience with community tools such as Discord bots, moderation, social scheduling, and analytics platforms.

🏝️ Benefits

• Remote-first working environment.

• Well-equipped home-working setup.

• Some flexibility in working hours.

• Occasional travel for team meetings, industry events, or visits with development partners.