Senior Community Development Manager

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Develop and oversee a dynamic pipeline of employer partnerships within designated communities.

• Enhance the visibility of the ACT WorkKeys NCRC and promote the utilization of WorkKeys workforce tools.

• Cultivate connections with chambers of commerce and economic development entities.

• Advocate for WRC certification as a valuable asset for workforce and talent attraction.

• Manage a portfolio of Work Ready Communities, monitor progress, identify opportunities for advancement, and initiate necessary actions.

• Promote the growth of WorkKeys curriculum licenses, assessments, and certifications.

• Collaborate with ACT Sales on contract fulfillment.

• Link communities to federal and state workforce funding sources.

• Foster collaborations among employers, training providers, workforce boards, and educational partners.

• Maintain records in the CRM pipeline.

• Provide consistent updates on employer engagement, community development, and product growth.

• Complete onboarding for the WRC six-level framework and WorkKeys product lineup.

• Build relationships with community members, chamber partners, and economic development organization partners.

• Operate independently within the assigned portfolio while contributing to overarching WRC strategic objectives.

⛳️ Requirements

• Minimum of 5 years of experience in account management, business development, or economic development with proven growth results.

• Experience in managing a portfolio of accounts or community/government collaborations.

• Proven success in selling or promoting workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficient in CRM usage and possess strong pipeline management skills.

• Outstanding presentation and communication abilities for both internal and external audiences at all organizational levels.

• Willingness to travel 30–50% within the assigned area.

• Candidates residing in Missouri, Illinois, Indiana, or Kentucky are preferred.

• Bachelor’s degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience.

• A Master’s degree in business, economic development, workforce development, or a related field is preferred.

• Knowledge of federal workforce funding programs such as WIOA or Perkins is preferred.

• Experience collaborating with chambers of commerce, economic development corporations, or workforce investment boards is preferred.

• Background in consultative or solution selling in a B2B or government-related context is preferred.

• Familiarity with ACT WorkKeys products and the NCRC credentialing framework is preferred.

• Applicants must be authorized to work in the U.S. without the need for visa sponsorship.

• Completion of the ACT National Career Readiness Certificate is recommended.

• Final candidates will be required to undergo a criminal background check as a condition of employment.

🏝️ Benefits

• Company-sponsored life insurance.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Flexible health and dependent spending accounts.

• 401(k) retirement savings plan with company matching.

• Paid holidays.

• Paid time off.

• Eligibility for incentives.

• Remote work options.

• Opportunities for professional development and learning experiences.

• Team bonding and company events.