Senior Community Development Manager

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Develop and oversee a robust pipeline of employer relationships within designated communities.

• Promote awareness of the ACT WorkKeys NCRC and encourage the use of WorkKeys workforce tools.

• Cultivate partnerships with chambers of commerce and economic development organizations.

• Position WRC certification as a valuable asset for workforce development and talent attraction.

• Manage a portfolio of Work Ready Communities, monitor progress, identify opportunities for advancement, and drive community development.

• Lead the growth of WorkKeys curriculum licenses, assessments, and credentials.

• Collaborate with ACT Sales on the execution of contracts.

• Connect communities with federal and state workforce funding sources.

• Facilitate introductions and build partnerships among employers, training providers, workforce boards, and educational partners.

• Maintain accurate CRM pipeline records.

• Provide consistent reporting on employer acquisition, community progress, and product expansion.

• Complete onboarding for the WRC six-level framework and WorkKeys product suite.

• Operate within an assigned economic-zone portfolio and contribute to the overarching WRC strategic objectives.

⛳️ Requirements

• Minimum of 5 years of relevant experience.

• Over 5 years in account management, business development, or economic development with a proven record of growth outcomes.

• Experience in managing a portfolio of accounts or community/government partnerships.

• Demonstrated success in selling or positioning workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficient in CRM systems with strong pipeline management skills.

• Outstanding presentation and communication abilities for all organizational levels, both internally and externally.

• Willingness to travel 30–50% within the designated region.

• Candidates residing in Missouri, Illinois, Indiana, or Kentucky are preferred.

• Bachelor’s degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience.

• Familiarity with federal workforce funding programs such as WIOA or Perkins is preferred.

• Experience collaborating with chambers of commerce, economic development corporations, or workforce investment boards is a plus.

• Background in consultative or solution selling in a B2B or government-related context is favored.

• Knowledge of ACT WorkKeys products and the NCRC credentialing ecosystem is preferred.

• Applicants must be authorized to work in the U.S. without visa sponsorship.

• Final candidates must successfully pass a criminal background check.

• Completion of the ACT National Career Readiness Certificate is recommended.

🏝️ Benefits

• Company-sponsored life insurance.

• Medical insurance coverage.

• Dental insurance benefits.

• Vision insurance options.

• Flexible health and dependent spending accounts.

• 401(k) retirement savings plan with company matching.

• Paid holidays throughout the year.

• Paid time off policy.

• Eligibility for performance incentives.

• Commitment to an equal opportunity workplace.

• Opportunities for professional development and learning experiences.

• Engagement in team connection and celebratory events.