
Senior Commercial Effectiveness Manager
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in United States.
• Act as the main Commercial Effectiveness collaborator with field leadership.
• Offer strategic advice and operational support to advance commercial goals.
• Ensure alignment of field execution, operational benchmarks, and Commercial Effectiveness initiatives across designated areas.
• Foster partnerships with field leaders to pinpoint opportunities, tackle challenges, and support business objectives.
• Convert analytics and business data into practical insights and recommendations.
• Detect performance patterns, execution deficiencies, and growth opportunities through reporting, analytics, and business evaluations.
• Promote the adoption and effective utilization of dashboards, reporting, and analytical tools.
• Lead the adoption of Commercial Effectiveness tools, procedures, and field effectiveness initiatives, which include targeting, territory management, CRM capabilities, and operational programs.
• Offer training, coaching, onboarding, and sharing of best practices.
• Evaluate field execution and gather stakeholder feedback to enhance tools, processes, training, and operational effectiveness.
• Supervise Field Ops super users (SOSLs) to facilitate change management, adoption, training, and feedback gathering.
• Collaborate with cross-functional stakeholders to implement solutions that meet field requirements, ensure launch readiness, and support strategic commercial initiatives.
• Serve as the voice of the field by conveying insights, opportunities, challenges, and recommendations.
• Provide regular updates on business performance, operational priorities, and field requirements.
• Perform additional duties as assigned.
• Bachelor’s or Master’s degree in Business or a related field, with 8+ years of experience in biotech/pharmaceutical sales, sales operations, training, managed care, or a comparable operational excellence role; OR a Master’s degree in Business or related field with 6 years of similar experience.
• Acknowledged internal thought leader with substantial commercial and business acumen.
• Capability to formulate strategic direction and translate it into operational execution.
• Advanced analytical thinking skills to address critical cross-functional challenges.
• Strong influencing abilities with senior leaders across various functions.
• Proficient in operating effectively in ambiguous, fast-paced environments.
• Comprehensive understanding of how the discipline integrates within the department and influences other departments.
• Excellent leadership skills.
• Proven track record in developing strategic direction, converting it into actionable plans, and hiring, coaching, and nurturing key talent.
• Ability to work independently in ambiguous situations and make sound, effective decisions.
• Capacity to maintain an independent stance when engaging with cross-functional stakeholders.
• Proficient in translating data and metrics into valuable business insights.
• Annual bonus with a target of 30% of earned base salary.
• Eligibility to participate in equity-based long-term incentive program.
• Retirement savings plan with company match.
• Paid vacation.
• Paid holidays.
• Paid personal days.
• Paid caregiver/parental leave.
• Paid medical leave.
• Medical coverage.
• Prescription drug coverage.
• Dental coverage.
• Vision coverage.
OpenText
Presidio
Gilead Sciences
Presidio
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