Senior Coating Advisor, Mexico or USA

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Deliver technical support to sales teams, customers, and stakeholders.

• Conduct physical inspections and condition assessments.

• Supervise product application activities as required.

• Perform technical analysis of product specifications.

• Facilitate technical training sessions and presentations.

• Prepare and deliver technical briefings for both customers and company representatives.

• Generate inspection reports utilizing digital reporting software.

• Assess sales proposals for technical precision and compliance with quality and performance benchmarks.

• Travel to job sites when assigned or dispatched for projects.

• Collaborate with applicators, distributors, contractors, engineers, and consultants to ensure correct product application and usage.

• Comprehend customer requirements and challenges, providing services that enhance coating solutions.

• Work in partnership with Sales, R&D, Customer Care, and other internal departments.

• Offer technical advisory support on Hempel products and systems.

• Communicate product and system features and benefits as a representative and ambassador for the brand.

• Ensure adherence to Product Data Sheets, guiding specifications, technical and industrial standards, procedures, and optimal painting/application practices.

• Gather and document data while preparing work progress reports, including testing, analysis, and interpretation.

• Provide on-site training for coatings applicators and Hempel Sales teams.

• Inform customers about coating solution performance and the value of Technical Services.

• Create and distribute precise company and customer reports using corporate reporting tools.

• Address project quality, paint consumption, budget, and scheduling concerns.

• Utilize PPE and technical equipment responsibly, ensuring that equipment is calibrated, maintained, and in good working order.

• Monitor and manage project paint inventory, providing timely updates to Sales teams.

• Engage in internal and external Technical Services strategy activities through surveys, troubleshooting, and problem resolution.

⛳️ Requirements

• High school diploma or Bachelor’s degree.

• At least 5 years of experience in the Coating Industry.

• Proficient in English (both oral and written) for business communication.

• Basic knowledge of MS Office.

• General computer literacy skills.

• Willingness to travel extensively (up to 80%, both domestic and international) and adapt to flexible schedules.

• Proficiency in Spanish is a plus.

• Experience in marine coatings is advantageous.

• NACE certification is a benefit.

• Must be legally authorized to work in the U.S. without sponsorship.

• Direct applicants only; submissions from agencies will not be accepted.

🏝️ Benefits

• Medical, dental, and vision insurance options that commence on your first day of employment.

• Flexible HSA and FSA options to manage healthcare and dependent care costs.

• 12 paid holidays annually.

• 15 vacation days provided initially.

• 6 personal days.

• Paid leave for jury duty and bereavement.

• 401(k) plan options with immediate company matching and full vesting from day one.

• Basic life insurance coverage.

• Short-term and long-term disability coverage.

• 16 weeks of fully paid maternity leave.

• 4 weeks of paid paternity leave.

• Strong flexibility policy.

• Opportunities for growth and development within a rapidly expanding global company.