Senior CLM Business Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the functional direction of enterprise CLM implementations from discovery, future-state design, to go-live, adoption, and optimization.

• Facilitate executive and cross-functional workshops that translate business objectives into requirements, priorities, decisions, and measurable outcomes.

• Define scalable contracting processes and solutions encompassing intake, authoring, approvals, negotiation, obligations, renewals, reporting, and access.

• Establish and govern essential delivery artifacts to ensure alignment, traceability, quality, and informed decision-making.

• Advise clients on CLM and product best practices, including trade-offs, complexity, risk, and supportability.

• Direct functional alignment for integrations and data migration, covering use cases, mappings, validation standards, exceptions, and acceptance criteria.

• Guide clients on responsible AI usage in contracting through governance, validation, human oversight, and adoption measures.

• Define readiness standards for testing, UAT, defect resolution, training, operational handoff, and go-live.

• Act as a senior client advisor by setting expectations, resolving ambiguities, guiding complex decisions, and managing escalations.

• Promote delivery excellence through scoping, estimation, quality oversight, reusable assets, methodology enhancements, and consultant mentorship.

• Ensure that clients reach informed decisions and receive scalable, supportable, and traceable solutions.

• Empower clients to operate, adopt, and continuously enhance implemented solutions.

⛳️ Requirements

• Bachelor’s degree in Business, Legal Studies, Information Systems, Supply Chain, or a related field, or equivalent professional experience.

• Over 7 years of progressive experience in business analysis, functional consulting, implementation consulting, or enterprise SaaS services, with significant CLM delivery experience.

• Demonstrated leadership in multiple end-to-end enterprise CLM implementations involving complex stakeholders, integrations, migration, and organizational change.

• Proficiency in Malbek or a similar enterprise CLM platform.

• Strong understanding of contracting processes across Legal, Procurement, Sales, Finance, and Operations.

• Advanced expertise in discovery, facilitation, process design, requirements definition, fit-gap analysis, solution design, testing, and change enablement.

• Technical fluency in integrations, data management, identity, and security.

• Executive presence and consultative authority to influence stakeholders, articulate trade-offs, resolve ambiguities, and navigate complex decisions.

• Ability to manage multiple engagements and collaborate with global teams across different time zones.

• Willingness to travel periodically for customer workshops or go-lives.

• Preferred: Experience in Legal Operations, Procurement, Commercial Operations, contract management, legal technology, or transformation.

• Preferred: CLM platform certification or relevant professional credentials, including PMP, Agile/Scrum, or Lean Six Sigma.

• Preferred: Experience in complex enterprise environments, consultant mentorship, delivery-method improvement, or solution-quality initiatives.

🏝️ Benefits

• Full-time employment.

• Remote work in the United States.

• Periodic travel for customer workshops or go-lives.