Senior Clinical Surveyor – Healthcare

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Contribute as a member of the healthcare survey team to ensure compliance with DNV guidelines, principles, and documented instructions.

• Conduct independent surveys of healthcare organizations across the United States.

• Evaluate and assess healthcare organizations’ adherence to relevant standards and ISO principles.

• Generate management reports related to standard nonconformities, potential system weaknesses, and organizational risk areas.

• Engage and communicate with staff from healthcare organizations regarding standards-based issues to evaluate compliance and identify areas for improvement.

• Oversee and mentor other members of the survey team as needed.

• Participate in scheduled educational calls.

• Fulfill ongoing training and educational obligations.

• Engage in additional DNV activities as directed.

⛳️ Requirements

• For Physician Surveyor: possession of a Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree and a current, valid state-issued medical license.

• For Nurse Surveyor: graduation from an accredited nursing program and a current, valid state-issued RN (BSN) license.

• A minimum of five years of experience in the healthcare sector or a related field such as risk or quality management.

• Exceptional customer service skills.

• Proficiency in MS Office, including the ability to create precise and timely reports.

• Adherence to ethical standards.

• Willingness and readiness to travel to client sites up to 100% of the time, with frequent overnight stays, travel outside regular working hours, and occasional weekends.

• Strong written and spoken communication skills in English.

• Comfort in public speaking and demonstration of critical thinking, interpersonal, problem-solving, interviewing, teamwork, organizational, analytical, and empathetic skills.

• Capability to communicate effectively, remain calm, and make informed decisions while evaluating practices and procedures against DNV accreditation or certification requirements.

• Approachable demeanor.

• Possession of a valid driver’s license and the ability to rent and operate a vehicle, as well as use public transportation when necessary.

• Successful completion of pre-employment background checks and drug screenings.

• Capacity to work in environments with infectious diseases.

• Ability to adapt to changing circumstances and manage multiple priorities.

• Capability to walk and stand for extended periods, cover long distances, lift, climb, bend, push, and pull to inspect medical facilities, equipment, procedures, and areas sensitive to cleanliness.

• Ability to lift and carry up to 25 lbs., transport luggage and a computer during multi-day trips, and perform actions such as pushing, pulling, reaching, bending, twisting, stooping, and kneeling.

• Ability to navigate airports and fulfill other travel requirements.

• Immigration-related employment benefits, including visa sponsorship, are not available.

• Preferred qualifications: familiarity with NIAHO Standards.

• Preferred qualifications: experience with ISO 9001.

• Preferred qualifications: experience as an auditor and with standards.

• Preferred qualifications: previous involvement in VAD program management, joint replacement, cardiovascular care, diabetes management, palliative care, behavioral health, and/or neurology/stroke care.

🏝️ Benefits

• Generous paid time off, encompassing vacation, sick days, company holidays, and personal days.

• A variety of medical and dental benefit plans.

• Vision benefits.

• Flexible spending accounts (FSA), dependent care, commuter benefits, and company-funded health savings accounts (HSA).

• Employer-sponsored, therapist-led virtual care services through Talkspace.

• 401(k) plan with company matching.

• Life insurance provided by the company.

• Short-term and long-term disability benefits.

• Education reimbursement program.

• Flexible work arrangements with hybrid/remote options.

• Charitable matched giving and volunteer rewards through the Impact Program.

• Paid volunteer time off (VTO).

• Opportunities for career advancement.