Senior Clinical Specialist, THV

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Act as the primary point of contact for the Transcatheter Heart Valve business unit within the designated territory and/or customer base.

• Cultivate and maintain robust, long-term relationships with clients and other key influencers.

• Enhance the network in the assigned area and advocate for Edwards' position in the marketplace.

• Identify and secure new business opportunities.

• Recognize areas for improvement to achieve sales objectives.

• Create and implement an annual strategy to meet regional goals.

• Deliver expert-level education on Transcatheter therapy, device handling, integration, and troubleshooting methods.

• Provide intraoperative case support.

• Arrange individualized ad hoc training sessions and structured in-service education programs in the operating room.

• Instruct and train physicians, hospital personnel, and staff on technical aspects related to investigational products and procedures.

• Offer follow-up assistance during commercial procedures to ensure ongoing education and technical support related to clinical research.

• Upsell in key strategic accounts in collaboration with Business Managers.

• Execute additional responsibilities as assigned by Leadership.

⛳️ Requirements

• Bachelor's Degree in a relevant field.

• Minimum of 5 years of sales experience required.

• Clinical support/in-servicing experience preferred.

• Cardiovascular/cardiac knowledge preferred.

• Experience in the medical device industry.

• Comprehensive understanding of the strengths and limitations of both own and competitor products.

• In-depth knowledge of the business, medical device industry, and the selling landscape of the assigned region.

• Thorough understanding of customer organizations and how the market environment affects clients.

• Profound understanding of hemodynamic monitoring and/or cardiovascular anatomy, pathology, and physiology pertinent to EW medical products.

• Capability to manage conflicting priorities in a fast-paced environment.

• Strong attention to detail.

• Insight into customer needs, feedback, and objections.

• Ability to articulate product information to shape customer perceptions of value.

• Creative and persuasive skills with both new and existing customers, employing tact and diplomacy.

• Compliance with company policies and requirements, including pandemic protocols and Environmental Health & Safety regulations.

• Capacity to implement appropriate control measures to prevent injuries and safeguard the environment.

🏝️ Benefits

• Full-time employment.

• Opportunities to make a significant impact on patients worldwide.

• Professional exposure to cutting-edge Transcatheter Heart Valve technologies.

• Clinical education and training prospects.