Senior Clinical Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver advanced engineering, sales, educational, and technical assistance for intricate EP product inquiries.

• Serve as a senior clinical liaison between the medical community and the organization.

• Establish and maintain trustworthy business relationships with clients.

• Identify and communicate customer requirements, product performance metrics, and sales prospects.

• Offer engineering, sales, education, and clinical support for complicated field inquiries.

• Retain comprehensive knowledge of EP products, associated technical information, industry trends, and competitor activities.

• Design, lead, and facilitate EP product training sessions and programs for healthcare professionals.

• Provide market insights and recommendations for next-generation products.

• Offer regional EP procedural case support.

• Support EP Sales Representatives with sales assistance, training seminars, clinical studies/data compilation, troubleshooting, and new product in-service training.

• Guide and mentor less experienced Clinical Specialists.

• Enhance engineering, sales, and technical proficiency related to the Arrhythmia Management strategy.

• Collaborate with Training and Education to develop advanced seminars and educational resources.

• Assist Sales with high-level product demonstrations.

• Stay informed about technical advancements, regulatory standards, company and competitor offerings, market objectives, and industry trends.

• Address issues and aid in preventing future occurrences.

• Track performance and provide status updates to management.

• Execute related assigned duties.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• At least 1 year in the prior role.

• Minimum of 3 years of clinical experience (internal or external).

• Previous industry or competitive experience (if from an external source).

• Fully dedicated to EP support.

• IBHRE EP certification is mandatory.

• Recognized as a top performer among peers.

• Capable of independently performing complex cases in EP.

• Proficient in mentoring and training EP CS roles and CA CS roles on complex mapping cases.

• Able to conduct complex customer education events independently to promote the full value proposition of the EP portfolio.

• Demonstrates performance in the top half of completed cases across the clinical group at the time of promotion within the designated Region/Area.

• Confirmation of meeting all vendor credentialing requirements, which may include COVID-19 vaccination.

🏝️ Benefits

• Opportunities for career advancement with an international organization.

• Complimentary medical coverage under the Health Investment Plan (HIP) PPO medical plan (eligibility criteria apply).

• Exceptional retirement savings plan featuring a significant employer contribution.

• Tuition reimbursement program.

• Freedom 2 Save student debt initiative.

• FreeU education benefit.

• Recognition for diversity and inclusion.

• Health and wellness benefits.

• Equal Opportunity Employer.